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- Tasks: Support individuals facing barriers to employment through mentoring and digital learning.
- Company: The Wise Group is a social enterprise dedicated to inspiring positive change in people's lives.
- Benefits: Flexible working hours, remote work options, and a salary of £25,664 plus excellent benefits.
- Why this job: Make a real difference in people's lives while developing your mentoring and digital skills.
- Qualifications: Strong relationship-building skills and proficiency in Microsoft Teams and CRM systems required.
- Other info: This role is fixed term until March 2026, with a closing date for applications on 20 July 2025.
The predicted salary is between 22000 - 29000 £ per year.
PositionMentor (Connect)Location Flexible working- principally home based with some travel across SunderlandSalary £25,664 + excellent benefitsHours35 hours per week (flexible working)Status Fixed term to 31 March 2026Closing date 20July 2025Are you a passionate person who aspires to build positive relationships, inspire positive change, and make a real difference in lifting people out of poverty? The Wise Group is a leading social enterprise, proud to make a difference in peoples lives by inspiring positive change.Do you have the compassion and commitment to make a positive and lasting impact on those in our society needing the most help?The successful candidate will be working to support those economically inactive with multiple barriers to work within those with disabilities in primary care and will play a key role in our enterprise. You will inspire positive change in your customers and strive to empower individuals to reveal the right journey into employment for them. Our service is unique in the sense that no two customers will have the same journey.As a Mentor you will take ownership of your own caseload of customers, building a trusting relationship providing support and guidance to help them achieve their goals through multiple channels. You will achieve this through online delivery of our digital, life skills learning programme which has been co-developed by the Wise Group and service users.You will provide compassionate and resilient support to customers with physical and mental disabilities helping them navigate challenging circumstances. In this highly rewarding role, digital skills and relational mentoring will be a key focus, showcasing the benefits of remote learning in a customer’s journey toward progress and sustainable change. Strong relationship-building skills are essential, as you will collaborate with colleagues, customers, and stakeholders. Since you will be supporting customers in accessing Connect, proficiency in Microsoft Teams and confident in using a CRM system to manage customer relationships efficiently in addition to being proficient in using Microsoft 365.If this sounds like you, and you would like to know more, we would love to hear from you.Please note that this position is subject to successful contract award with work anticipated to begin 1st August. We are building a pool of interested and experienced candidates so we can move quickly when we get the go ahead.View the Role Profile for full details about this opportunity. #J-18808-Ljbffr
Mentor Business Operations · Sunderland Hub · employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mentor Business Operations · Sunderland Hub ·
✨Tip Number 1
Familiarise yourself with the Wise Group's mission and values. Understanding their commitment to social change and support for individuals facing barriers will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of the Wise Group. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your role as a Mentor.
✨Tip Number 3
Brush up on your digital skills, especially with Microsoft Teams and CRM systems. Being proficient in these tools will not only boost your confidence but also demonstrate your readiness to support customers effectively.
✨Tip Number 4
Prepare examples of how you've built relationships and supported individuals in challenging situations. Sharing these experiences during your interactions can showcase your suitability for the compassionate mentoring role.
We think you need these skills to ace Mentor Business Operations · Sunderland Hub ·
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Mentor position. Highlight how your skills and experiences align with the role, especially in building relationships and supporting individuals facing barriers to employment.
Tailor Your CV: Customise your CV to reflect relevant experience in mentoring, digital skills, and relationship-building. Use specific examples that demonstrate your ability to inspire change and support individuals with disabilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Discuss your commitment to empowering individuals and how your background makes you a suitable candidate for this role.
Highlight Digital Proficiency: Emphasise your proficiency in Microsoft Teams and CRM systems in your application. Provide examples of how you've used these tools effectively in previous roles to manage relationships and deliver support.
How to prepare for a job interview at JobLeads GmbH
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for supporting individuals facing barriers to employment. Share personal stories or experiences that highlight your commitment to making a positive impact in people's lives.
✨Demonstrate Relationship-Building Skills
Prepare examples of how you've successfully built trusting relationships in previous roles. Discuss your approach to mentoring and how you adapt your style to meet the unique needs of each individual.
✨Familiarise Yourself with Digital Tools
Since the role involves using Microsoft Teams and CRM systems, ensure you're comfortable discussing your experience with these tools. You might even want to mention any relevant training or certifications you've completed.
✨Highlight Your Resilience and Compassion
Be ready to talk about situations where you've had to show resilience and compassion, especially when working with individuals facing challenges. This will demonstrate your suitability for a role that requires empathy and understanding.
