Store Manager

Store Manager

Street Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, drive sales, and create memorable shopping experiences.
  • Company: Join Claire's, a brand celebrating self-expression and creativity in retail.
  • Benefits: Enjoy medical benefits, generous discounts, and a fun, inclusive work environment.
  • Why this job: Be part of a culture that values teamwork, diversity, and personal growth.
  • Qualifications: Retail management experience preferred; passion for customer service and fashion is essential.
  • Other info: Expect a quick application response and a chance to shine in interviews.

The predicted salary is between 24000 - 36000 £ per year.

Store Manager Opportunity
Join the team. Drive Sales. Be the Most You!
At Claire\’s, we\’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!
Responsibilities

  • Sales and Profit: Infuse your passion for Claire\’s products into achieving retail store targets, fostering growth, and spreading the joy of self-expression; Implementing strategies and promotions to drive traffic and increase sales.
  • Memorable Shopping Experiences: Infuse every customer\’s interaction with Claire\’s positivity and inclusivity. Shopping at Claire\’s is about finding pieces that reflect their unique personality and celebrating who they are.
  • Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers – conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Store Operations: Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire\’s.
  • Team Leadership: Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential.
  • Brand Representation: Showcase Claire\’s products and services with enthusiasm and offer fashion-related tips and advice. Ensure your store is well-merchandised reflecting the latest trends and maximizing sales opportunities.

About You

  • Sales-Driven Mindset: You thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities.
  • Customer-Centric Approach: You\’re passionate about providing exceptional service and creating memorable shopping experiences.
  • Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
  • Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.
  • Strong Communication & Selling Skills: You know how to engage customers, build relationships, and close the sale.
  • Ability to Work Independently: You\’re self-motivated, organized, and can take charge when needed.

Job Requirements

  • You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
  • You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
  • You hold a high school diploma or equivalent and have 1-2 years of retail management experience.
  • You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You are passionate about providing our customers with opportunities to express themselves freely every day.
  • You are energized by interacting with customers and stive to provide excellent service throughout their visit.
  • You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
  • You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
  • You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
  • You are a driven team leader with a positive attitude and willingness to learn.
  • You\’re self-motivated and organized, as some of our stores may require you to work alone at times.
  • You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
  • You can create a curated fashion look with product during your shift.

Perks and Benefits

  • Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)
  • Generous employee discount on Claire\’s products
  • Opportunities for advancement and career development
  • Fun and inclusive work environment with supportive teammates

Candidate Journey
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.
Claire\’s is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants\’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. #J-18808-Ljbffr

Store Manager employer: Claire's

At Claire's, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and self-expression thrive. As a Store Manager, you'll enjoy comprehensive training, generous employee discounts, and ample opportunities for career advancement in a supportive environment that celebrates individuality. Join us in creating memorable shopping experiences while leading a passionate team dedicated to driving sales and customer delight.
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Contact Detail:

Claire's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with Claire's products and current trends. Being knowledgeable about what the store offers will not only help you engage customers effectively but also demonstrate your passion for the brand during the interview.

✨Tip Number 2

Prepare to discuss your previous retail management experiences in detail. Highlight specific examples where you successfully drove sales or improved team performance, as this will showcase your ability to meet the expectations of the Store Manager role.

✨Tip Number 3

Practice your customer service skills by role-playing different scenarios. This will help you feel more confident when discussing how you would create memorable shopping experiences and handle customer inquiries during the interview.

✨Tip Number 4

Showcase your leadership qualities by preparing examples of how you've motivated and developed a team in the past. Claire's values collaboration and accountability, so demonstrating your ability to lead effectively will set you apart from other candidates.

We think you need these skills to ace Store Manager

Sales Management
Customer Service Excellence
Retail Operations
Team Leadership
Inventory Management
Visual Merchandising
Communication Skills
POS System Proficiency
Mathematical Skills
Problem-Solving Skills
Time Management
Adaptability
Fashion Knowledge
Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your retail management experience and sales achievements. Use specific examples that demonstrate your ability to drive sales and lead a team, as these are key aspects of the Store Manager role.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for self-expression and customer service. Mention how your values align with Claire's mission and provide examples of how you've created memorable shopping experiences in the past.

Showcase Your Leadership Skills: In your application, emphasise your experience in recruiting, training, and managing a team. Highlight any specific strategies you implemented that led to improved team performance or sales results.

Prepare for the Interview: If selected for an interview, be ready to discuss your approach to customer service and how you would create a positive shopping experience at Claire's. Think about examples from your past that showcase your ability to engage customers and drive sales.

How to prepare for a job interview at Claire's

✨Show Your Passion for Sales

Make sure to express your enthusiasm for driving sales during the interview. Share specific examples of how you've met or exceeded sales targets in previous roles, and discuss any strategies you implemented to boost sales.

✨Demonstrate Customer-Centricity

Prepare to talk about your approach to customer service. Highlight experiences where you created memorable shopping experiences for customers, especially in a retail setting. This will show that you align with Claire's values of positivity and inclusivity.

✨Highlight Leadership Experience

Discuss your experience in managing teams and fostering a collaborative environment. Be ready to share how you've trained and motivated team members to achieve their full potential, as this is crucial for the Store Manager role.

✨Be Ready to Talk About Piercing Services

Since piercing is a key part of the role, be prepared to discuss your willingness to learn and become a trained piercing specialist. If you have any relevant experience, make sure to mention it, as well as your ability to handle customer concerns with empathy.

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