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For Companies At a Glance
- Tasks: Support sales by managing bids, resolving challenges, and aligning solutions with customer needs.
- Company: Caterpillar Inc. is a global leader in construction and mining equipment, committed to sustainability.
- Benefits: Enjoy 25 days annual leave, up to 12% bonus, and flexible benefits like health plans and EV car lease.
- Why this job: Join a team dedicated to building a sustainable future while developing your skills in a supportive environment.
- Qualifications: Strong communication skills, customer focus, and ability to build relationships are essential.
- Other info: This role requires 5 days in the office and involves up to 20% travel.
The predicted salary is between 38000 - 47000 £ per year.
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Job details
- Job Title: Sales Support Consultant
- Salary/Grade: £39,423 – £49,000 per annum (depending on experience)
- Location: Larne
- Benefits: 25 days annual leave plus bank holidays; Up to 10% bonus; Contributory pension scheme – Caterpillar will double the employee\’s contribution up to 6%; Contributory share scheme – Caterpillar will match 50% of the employee\’s contribution; Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase
This position requires a 5-day-a-week schedule in the office.
What you will do
- Responsible for the day-to-day support for commercial activities and to ensure sales teams and dealers have the support needed.
- Develop and follow up on commercial initiatives such as promotional campaigns and product positioning efforts. Collaborate with internal teams to ensure alignment with business objectives.
- Work on dealer financial metrics and rental support funds.
- Provide data for sales and strategic analysis and act as a key point of contact for sales teams requiring information to facilitate business growth objectives.
- Analyse and interpret the data required from dealers as well as draw attention to any trends or changes in market-based activity.
- Collect data from within and outside the company (e.g. dealer network across Europe, Africa and Middle East territories) such that the information contained therein is up to date on a day-to-day basis.
- Provide assistance to the sales director to create and maintain a sales funnel reporting of existing and new accounts in addition to support coordinating marketing events across the EAME region.
- Work closely with sales, marketing, and product teams to ensure alignment and responsiveness to dealer and market needs.
Education
What you have: A degree or proven progressive experience.
Effective Communications
- Makes oral presentations and writes reports needed for own work.
- Able to communicate with stakeholders across the business.
Relationship Management
- Ability to establish and maintain healthy working relationships with Dealers and peers.
- Identifies key business relationships in own organization.
- Describes the nature of a productive business relationship.
- Explains the benefits of building business partnerships.
- Proven ability as a team player.
Decision Making And Critical Thinking
- Very strong numeracy and literacy skills are needed to have demonstrable interpretative capability with complex data.
- Identifies, obtains, and organizes relevant data and ideas.
- Participates in documenting data, ideas, players, stakeholders, and processes.
- Recognizes, clarifies, and prioritizes concerns.
- Assists in assessing risks, benefits and consideration of alternatives.
Customer Focus
- Communicates the importance of customer needs/expectations and commits to resolving them.
- Researches and verifies customer needs and expectations.
- Solicits customer satisfaction feedback and acts on improvement opportunities.
- Helps link organizational objectives to customer needs and expectations.
- Meets regularly with customers to understand their wants, needs and expectations.
- Capability to understand products and markets.
Languages
- English language is a must and French is recommended.
Additional Information
- Expected to gradually develop commercial actions which may require travelling around 20% of working time.
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. #CaterpillarNI
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
Posting Dates
September 19, 2025 – October 3, 2025
The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
Not ready to apply? Join our Talent Community.
Location notices in this posting: Belfast, Northern Ireland, United Kingdom.
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Sales Support Consultant employer: Caterpillar Inc.
Contact Detail:
Caterpillar Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Consultant
✨Tip Number 1
Familiarise yourself with Caterpillar's Electric Power Division and its offerings. Understanding their products and services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Caterpillar, especially those in sales or support roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application and interview preparation.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed customer relationships or resolved commercial challenges in the past. This will showcase your relevant experience and align with the key responsibilities of the Sales Support Consultant role.
✨Tip Number 4
Stay updated on industry trends and challenges related to electric power solutions. Being knowledgeable about current market demands will allow you to speak confidently about how Caterpillar can meet customer needs during your interview.
We think you need these skills to ace Sales Support Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Support Consultant position. Understand the key responsibilities and required skills, such as customer focus and effective communication.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your ability to manage submission timelines, support negotiations, and build strong customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your past experiences have prepared you for the challenges of the Sales Support Consultant position.
Highlight Soft Skills: In your application, emphasise soft skills such as emotional intelligence, humility, and openness to discovery. These traits are essential for thriving in the collaborative environment at Caterpillar.
How to prepare for a job interview at Caterpillar Inc.
✨Understand Caterpillar's Mission
Before the interview, take some time to research Caterpillar's mission and values. Understanding their commitment to sustainability and community building will help you align your answers with their goals, showing that you're a good fit for the company culture.
✨Demonstrate Customer Focus
As a Sales Support Consultant, customer focus is key. Prepare examples from your past experiences where you've successfully anticipated customer needs or resolved issues. This will demonstrate your ability to build strong relationships and deliver tailored solutions.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Be ready to discuss how you've engaged with stakeholders at various levels in previous positions. Practise articulating your thoughts clearly and concisely, as this will reflect your writing and presentation skills.
✨Prepare for Negotiation Scenarios
Since negotiation is part of the job, think of situations where you've had to negotiate successfully. Be prepared to discuss your approach and the techniques you used to establish rapport and build trust with clients or vendors.
