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- Tasks: Lead the night shift team, ensuring smooth operations and exceptional customer service.
- Company: Matthew James Recruitment is dedicated to finding top talent for operational excellence.
- Benefits: Enjoy a 4 ON 4 OFF schedule with opportunities for growth and development.
- Why this job: Join a dynamic team where your leadership makes a real impact on service quality.
- Qualifications: Previous supervisory experience in customer service or operations is essential.
- Other info: Work hours are from 18:30 to 06:30, perfect for night owls!
The predicted salary is between 36000 - 60000 £ per year.
Matthew James Recruitment are seeking a dedicated and proactive Night Supervisor to oversee operations during the night shift. The ideal candidate will possess strong leadership skills and a commitment to maintaining high standards of service and efficiency. This role is essential for ensuring that our team operates smoothly and effectively while providing exceptional customer service. 18:30 -06:30 – 4 ON 4 OFF Responsibilities Supervise and manage the night shift team, ensuring all tasks are completed efficiently and to a high standard. Communicate effectively with team members to provide guidance and support, fostering a positive work environment. Handle customer service inquiries and resolve any issues that may arise during the night shift. Maintain accurate records and reports using Microsoft Office applications, including Word and Excel. Drive operational improvements by identifying areas for enhancement within the teams performance. Ensure compliance with company policies and procedures while promoting safety standards throughout the workplace. Organise schedules and allocate resources effectively to meet operational demands. Requirements Proven experience in a supervisory role, preferably in a customer service or operational environment. Strong organisational skills with the ability to manage multiple tasks simultaneousl…
Transport Supervisor NIGHTS employer: Matthew James Recruitment
Contact Detail:
Matthew James Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Supervisor NIGHTS
✨Tip Number 1
Familiarize yourself with the specific challenges of night shifts. Understanding the unique dynamics of working at night can help you demonstrate your readiness for the role during interviews.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've successfully managed teams and improved performance, especially in a customer service context.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Word. Being able to showcase your proficiency in these applications will be beneficial, as maintaining records and reports is a key part of the job.
✨Tip Number 4
Research common operational challenges faced during night shifts in the transport industry. This knowledge will allow you to speak confidently about potential improvements and solutions during your interview.
We think you need these skills to ace Transport Supervisor NIGHTS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience and any relevant skills in customer service and operations. Use specific examples to demonstrate your leadership abilities and how you've maintained high standards in previous roles.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Night Supervisor position. Discuss your commitment to exceptional customer service and how you can contribute to maintaining a positive work environment during the night shift.
Highlight Relevant Skills: Emphasize your organisational skills and ability to manage multiple tasks. Mention your proficiency with Microsoft Office applications, particularly Word and Excel, as these are essential for maintaining records and reports.
Showcase Problem-Solving Abilities: Provide examples of how you've effectively handled customer service inquiries and resolved issues in past roles. This will demonstrate your proactive approach and ability to drive operational improvements.
How to prepare for a job interview at Matthew James Recruitment
✨Showcase Your Leadership Skills
As a Night Supervisor, strong leadership is key. Be prepared to share specific examples of how you've successfully led a team in the past, highlighting your ability to motivate and support team members.
✨Demonstrate Customer Service Expertise
Since handling customer inquiries is part of the role, think of instances where you've resolved customer issues effectively. This will show your commitment to exceptional service and problem-solving skills.
✨Familiarize Yourself with Microsoft Office
The job requires maintaining records using Word and Excel. Brush up on your skills with these applications and be ready to discuss how you've used them in previous roles to enhance operational efficiency.
✨Discuss Operational Improvements
Prepare to talk about any past experiences where you identified areas for improvement within a team's performance. This will demonstrate your proactive approach and commitment to driving operational excellence.
