Technical Delivery Manager
Technical Delivery Manager

Technical Delivery Manager

London Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and oversee Appian project deliveries, ensuring client satisfaction and successful adoption.
  • Company: Join Appian, a leading software company revolutionising business processes with AI-powered solutions.
  • Benefits: Enjoy continuous learning, mentorship, and growth opportunities, plus a vibrant community culture.
  • Why this job: Be part of a passionate team that values respect, ambition, and collaboration while making a real impact.
  • Qualifications: Mid-senior level experience in project management and IT is essential; strong communication skills are a must.
  • Other info: Full-time role based in London, offering competitive salary and diverse career development paths.

The predicted salary is between 42000 - 84000 £ per year.

Technical Delivery ManagerHere at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you\’ll be part of a passionate team dedicated to accomplishing hard things together.

Responsibilities

Support pre‐sales activities to close new business within the region – scoping, level of effort estimations, proposal responses, SOW preparation, project approach advising, and methodology presentations.

Oversee the delivery of a portfolio of Appian projects at customer accounts within the region to ensure deployment matches executive and business sponsor expectations; may lead or support Partners.

Interface with Sales, Marketing, Engineering, Product Management, and Product Support to improve Appian\’s product and positioning within the regional marketplace.

Develop strategies to maintain customer satisfaction and build long‐term relationships with key customers.

Lead development of methodologies, approaches, and techniques to improve Appian\’s Customer Success Packaged Offerings.

Understand a client\’s business strategy and processes, and develop technical solutions that support their strategy.

Provide mentorship and career management for a team of consultants within the region.

Financial reporting and accountability for the region\’s projects and resources, including pipeline/revenue forecasts and staffing projections.

Assist with external recruiting efforts.

Tools & Resources

Training and development: Onboarding focuses on equipping new hires with the skills and knowledge for success through department‐specific training. Continuous learning is a central focus with dedicated mentorship and First‐Friend program resources.

Growth opportunities: Leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills‐based training, and tuition reimbursement for further education.

Community: You\’ll be immersed in our community rooted in respect from day one. We foster inclusivity through 8 employee‐led affinity groups that build stronger internal and external networks by planning social, educational, and outreach activities.

About AppianAppian is a software company that automates business processes. The Appian AI‐Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world\’s most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

Employment DetailsSeniority level: Mid‐Senior levelEmployment type: Full‐timeJob function: Project Management and Information TechnologyIndustry: Software Development

Equal Opportunity Employer StatementAppian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Appian\’s Applicant & Candidate Privacy Notice.

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Technical Delivery Manager employer: Appian UK

At Appian, we pride ourselves on being an exceptional employer, fostering a culture of respect, ambition, and collaboration. Our commitment to employee growth is evident through comprehensive training programmes, mentorship opportunities, and a vibrant community that encourages inclusivity and connection. Located in the heart of London, we offer a dynamic work environment where you can make a meaningful impact while advancing your career in a supportive atmosphere.
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Contact Detail:

Appian UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Delivery Manager

Tip Number 1

Familiarise yourself with Appian's core values: Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution. Demonstrating an understanding of these values during your interactions can help you align with the company culture and show that you're a good fit for the team.

Tip Number 2

Network with current or former employees of Appian on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the role and the company, and may even lead to referrals that could boost your chances of landing the job.

Tip Number 3

Prepare to discuss your experience with Agile methodologies and project management tools. Since the Technical Delivery Manager role involves overseeing projects and collaborating with various teams, showcasing your expertise in these areas will demonstrate your capability to excel in the position.

Tip Number 4

Research Appian's products and recent developments in the software industry. Being knowledgeable about their offerings and how they compare to competitors will allow you to engage in meaningful discussions during interviews, highlighting your genuine interest in the company and its mission.

We think you need these skills to ace Technical Delivery Manager

Project Management
Agile Methodologies
Technical Solution Development
Customer Relationship Management
Pre-sales Support
Financial Reporting
Mentoring and Coaching
Stakeholder Engagement
Communication Skills
Problem-Solving Skills
Collaboration and Teamwork
Strategic Planning
Adaptability
Presentation Skills

Some tips for your application 🫡

Understand the Company Values: Before applying, take some time to understand Appian's core values: Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution. Reflect these values in your application to show that you align with their culture.

Tailor Your CV: Make sure your CV highlights relevant experience in project management and technical delivery. Use specific examples that demonstrate your ability to oversee projects and collaborate with teams, as this is crucial for the Technical Delivery Manager role.

Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role and how your skills can contribute to Appian's success. Mention your experience with Agile methodologies and customer satisfaction strategies, as these are key aspects of the job.

Showcase Your Leadership Skills: Since the role involves mentoring and providing feedback, include examples of how you've successfully led teams or projects in the past. Highlight your ability to foster a positive work environment and support team members' growth.

How to prepare for a job interview at Appian UK

Understand Appian's Core Values

Before your interview, make sure you understand Appian's core values: Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution. Be prepared to discuss how these values resonate with your own work ethic and experiences.

Showcase Your Project Management Skills

As a Technical Delivery Manager, you'll oversee multiple projects. Be ready to share specific examples of how you've successfully managed projects in the past, particularly focusing on Agile methodologies and customer satisfaction.

Prepare for Collaborative Scenarios

Collaboration is key at Appian. Think of instances where you've worked closely with sales, marketing, or engineering teams. Be prepared to discuss how you fostered collaboration and what the outcomes were.

Demonstrate Your Mentorship Experience

The role involves providing mentorship and career management to consultants. Share your experiences in coaching or mentoring others, highlighting how you helped them grow and succeed in their roles.

Technical Delivery Manager
Appian UK
Location: London
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  • Technical Delivery Manager

    London
    Full-Time
    42000 - 84000 £ / year (est.)
  • A

    Appian UK

    50-100
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