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- Tasks: Manage B2B customer relationships and provide top-notch service.
- Company: Join a leading manufacturer of home-based products in Wakefield.
- Benefits: Enjoy free parking and a Monday to Friday schedule.
- Why this job: Be the face of the business and make a real impact on customer satisfaction.
- Qualifications: Experience in account management and excellent communication skills required.
- Other info: Work hours are 08:30 to 17:00, perfect for a balanced lifestyle.
The predicted salary is between 28000 - 42000 £ per year.
Internal Account Manager Wakefield (on-site) £35,000 – £37,000Client Details Page Group are working with a leading manufacturer of home based products who are looking to grow their Internal Account Management Team. This role will be based at their offices in the Wakefield area Description Manage relationships with B2B customers including distributors, retailers and independents Provide a world class level of service to customers during all interactions Support the on-boarding and set up of new customer accounts Work with customers to understand their needs and future sales plans Be the face of the business to assigned customers, communicating via phone, email and MS Teams Undertake regular account reviews to understand customer needs and requirementsProfile Experience managing existing customer accounts Ability to up sell and cross sell where appropriate Excellent level of customer service Ability to build strong working relationships Excellent communicatorJob Offer £35,000 – £37,000 Wakefield based – close to m62 Free parking 08-30 to 17-00 Monday to Friday…
Internal Account Manager employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Familiarize yourself with the company and its products. Understanding their home-based products will help you engage more effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since you'll be the face of the business to assigned customers, being articulate and professional in your interactions is crucial.
✨Tip Number 3
Prepare examples of how you've successfully managed customer accounts in the past. Highlight any experiences where you've upsold or cross-sold products, as this will showcase your ability to drive sales.
✨Tip Number 4
Network with professionals in the industry. Connecting with others who work in account management can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Internal Account Manager position. Highlight key responsibilities and required skills, such as managing B2B customer relationships and providing excellent customer service.
Tailor Your CV: Customize your CV to reflect your experience in account management and customer service. Use specific examples that demonstrate your ability to build strong relationships and manage existing accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your relevant experience and how you can contribute to the team, particularly in understanding customer needs and supporting their sales plans.
Highlight Communication Skills: Since excellent communication is crucial for this role, emphasize your communication skills in both your CV and cover letter. Provide examples of how you've successfully communicated with clients via phone, email, or other platforms.
How to prepare for a job interview at Michael Page
✨Showcase Your Relationship Management Skills
Be prepared to discuss your experience in managing B2B customer relationships. Highlight specific examples where you successfully built and maintained strong connections with clients, as this is crucial for the Internal Account Manager role.
✨Demonstrate Excellent Communication Abilities
Since you'll be the face of the business for assigned customers, practice articulating your thoughts clearly. Be ready to explain how you effectively communicate via phone, email, and MS Teams, and provide examples of how you've resolved customer issues.
✨Understand Customer Needs
Research the company’s products and think about how they align with customer needs. During the interview, express your ability to listen and adapt to customer requirements, showcasing your proactive approach to account management.
✨Prepare for Account Reviews
Anticipate questions about how you would conduct regular account reviews. Think about the metrics you would use to assess customer satisfaction and how you would leverage that information to enhance service and drive sales.
