HR Generalist

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates creates financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Our Human Resource Generalist is responsible for ensuring the day‑to‑day operation of assigned HR functions. The Generalist will have primary responsibilities and serve as a back‑up to other team members. Our Generalist is a critical team member who partners with internal departments, is a point of contact for employees and vendors, and enables HR to successfully support both employee and business needs.

Responsibilities

• Be available to receive and courteously respond to employee and vendor inquiries across a broad array of HR topics; provide resolution or a resource to address their needs.
• Facilitate new hire onboarding procedures, documentation, and deliver orientation.
• Advise and coach people leaders regarding appropriate performance management (i.e., goal setting) and employee relations/progressive discipline actions (i.e., performance improvement plans).
• Oversee the annual performance review process by organizing, scheduling, tracking, and processing related documents and pay changes.
• Facilitate employee off‑boarding procedures to include separation notification, exit interviews, and related documentation.
• Manage safety program to include notice of injury and Workers’ Compensation.
• Partner with HR Supervisor on initiatives such as developing and delivering people leadership coaching and training, writing/evaluating job descriptions, designing salary ranges.
• Manage unemployment claims and related processing.
• Maintain current and former employee paper and electronic employment records.
• Maintain policies and handbook; assist with policy interpretation.
• Create and maintain a variety of key metrics to assist with monthly reporting to include turnover reports, employee counts, salary planning, etc.
• Accurately and timely complete required compliance reporting such as EEO‑1 and various audits.

Requirements

• Bachelor’s Degree preferred; 2 to 5 years of generalist experience with an emphasis on performance management, employee relations, progressive discipline, and facilitation.
• Experience administering benefit/retirement programs, payroll, and recruiting a plus.
• Working knowledge of employment law and legislation for New Hampshire and Massachusetts with the ability to learn other states required.
• HR designation (SHRM or HRCI) a plus.
• Proficiency with an HRIS System required.
• Intermediate MS skills to include Outlook, Word, PowerPoint and Excel; ability to navigate web‑based programs required.

Benefits

At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.

Why Concord Group Insurance

Since 1928, The Concord Group has been protecting families and small businesses across New England with trusted, personal insurance solutions. The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading insurance provider through the independent agency system. Rated A+ (Superior) by AM Best, the company is represented by more than 550 of the best local independent agents throughout Maine, Massachusetts, New Hampshire, and Vermont.

At Concord Group, we believe in more than just insurance, we believe in our people. Our associates thrive in a supportive, collaborative workplace where community involvement, professional growth, and shared values drives everything we do.

Starting your career with The Concord Group means joining a team that values people first and gives you the opportunity to grow, give back, and make a lasting difference in the lives of those we serve.

Compensation

We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities.

Equal Employment Opportunity

The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law. The Concord Group participates in E‑Verify.