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For Companies At a Glance
- Tasks: Manage vendor relationships and optimise product lines for Amazon's partners.
- Company: Join Amazon, the world's leading e-commerce platform focused on customer satisfaction.
- Benefits: Enjoy flexible working hours and a dynamic work environment with growth opportunities.
- Why this job: Be part of an innovative team that drives brand success and enhances customer experiences.
- Qualifications: 1+ years in Account Management; strong Excel skills required.
- Other info: Work hours align with EU shifts, fostering a global collaboration.
The predicted salary is between 36000 - 60000 £ per year.
About Amazon
Amazon strives to be Earth\’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon\’s evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company\’s DNA. The world\’s brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world.
About the Role
Account Management – Brand Specialist
As a Brand Specialist, part of the Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors.
The AVS team is looking for a bright, customer-centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.
You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role, you will be focused on operational aspects of managing the customer relationships with our vendors.
You will conceive, create, and analyze a wide range of marketing activities/campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Additionally, you will look into operational aspects of the vendor’s business with Amazon, conducting root cause analysis of issues and opportunities affecting business.
Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST.
Key Job Responsibilities
- Establish long-term partnerships with key vendor partners for the group of vendors handled.
- Partner with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
- Build and execute a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
- Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.
- Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.
- Conduct regular WBRs and MBRs with the vendors, highlighting business metric performance and building action plans.
Minimum Requirements
- Experience with Excel.
- 1+ years of Account Management/Vendor Management.
- 3+ years of Account Management/Vendor Management.
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Brand Specialist employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist
✨Tip Number 1
Familiarise yourself with Amazon's Vendor Services and the specific role of a Brand Specialist. Understanding their operational processes and how they manage vendor relationships will give you an edge in interviews.
✨Tip Number 2
Network with current or former employees in similar roles at Amazon. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 3
Brush up on your Excel skills, as data analysis is crucial for this role. Consider taking online courses or tutorials to enhance your proficiency, which will demonstrate your commitment to the position.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed vendor relationships or improved business performance in previous roles. This will showcase your relevant experience and problem-solving abilities.
We think you need these skills to ace Brand Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Brand Specialist at Amazon. Familiarise yourself with the key job responsibilities and required skills mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in account management and vendor management. Emphasise your skills in Excel and any previous roles that involved strategic planning or data analysis.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-centric approach and creativity. Mention specific examples of how you've successfully managed vendor relationships or improved business performance in past roles.
Highlight Relevant Achievements: In your application, include quantifiable achievements that demonstrate your ability to drive growth and improve vendor experiences. Use metrics to illustrate your impact in previous positions.
How to prepare for a job interview at Amazon
✨Know Your Numbers
As a Brand Specialist, you'll need to be comfortable with data analysis. Brush up on your Excel skills and be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of metrics you've improved or insights you've gained from data.
✨Understand Amazon's Culture
Familiarise yourself with Amazon's customer-centric approach and their leadership principles. Be ready to explain how your values align with theirs and provide examples of how you've demonstrated similar principles in your past experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage vendor relationships. Think of specific situations where you successfully resolved issues or improved vendor performance, and be ready to share those stories.
✨Showcase Your Communication Skills
As this role involves liaising with various internal teams and vendors, strong communication skills are essential. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you've effectively communicated in challenging situations.
