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- Tasks: Lead daily operations at the Queen Mother Sports Centre and support the duty manager.
- Company: Everyone Active promotes a healthy lifestyle with a mission of 30 minutes of activity, 5 times a week.
- Benefits: Enjoy free fitness classes, discounted food, gym membership, and a cycle to work scheme.
- Why this job: Join a vibrant team, enhance customer service, and make a positive impact on community health.
- Qualifications: Experience in a supervisory role at a leisure centre and strong communication skills are essential.
- Other info: Flexible hours include days, evenings, weekends, and public holidays.
The predicted salary is between 28800 - 43200 £ per year.
Team Leader – Queen Mother Sports Centre – Pimlico, London Job Type: Full Time – Permanent Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role and embrace our brand mission of 30 minutes of activity 5 times a week The successful candidate will be responsible for supporting the day to day operations of the centre, assisting the health and safety team, driving customer service excellence and supporting the duty manager. We need a Team leader who will… Have experience in a supervisory role at a busy leisure centre Be able to lead and motivate a diverse lifeguard team embracing our company values Be focused on high customer service standards Have excellent verbal, written and IT communication skills Create an environment where colleagues can achieve their full potential Have a proven track record in cost control and driving income in all areas of the business Demonstrate exceptional time management and deadline compliance Pool Plant Operators qualification will need to be achieved within a set timescale if not already qualified. This position will involve day, evening and weekend work, including public holidays. NPLQ Qualified Benefits: Company events Cycle to work scheme Discounted or free food Employee discount Free fitness classes Gym membership On-site gym On-site parking
Team Leader - Queen Mother Sports Centre - Pimlico, London employer: Everyone Active
Contact Detail:
Everyone Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Queen Mother Sports Centre - Pimlico, London
✨Tip Number 1
Familiarize yourself with Everyone Active's brand mission and values. Show how your personal values align with theirs during the interview, emphasizing your commitment to promoting physical activity and customer service excellence.
✨Tip Number 2
Highlight your experience in leading teams, especially in a leisure centre environment. Be prepared to share specific examples of how you've motivated staff and improved customer service standards in previous roles.
✨Tip Number 3
Demonstrate your understanding of health and safety protocols relevant to leisure centres. Discuss any past experiences where you successfully implemented safety measures or handled emergencies effectively.
✨Tip Number 4
Prepare to discuss your approach to cost control and income generation. Bring examples of strategies you've used in the past to drive revenue while maintaining high service standards.
We think you need these skills to ace Team Leader - Queen Mother Sports Centre - Pimlico, London
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Team Leader position. Understand the key responsibilities and required qualifications, such as supervisory experience and customer service standards.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous supervisory roles in leisure centres. Provide specific examples of how you have led teams and improved customer service.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, ensure your application reflects this. Use clear and concise language, and consider including examples of effective communication in your past roles.
Demonstrate Leadership Qualities: Illustrate your ability to motivate and lead a diverse team. Share experiences where you created a positive work environment and helped colleagues achieve their potential.
How to prepare for a job interview at Everyone Active
✨Show Your Leadership Skills
Be prepared to discuss your previous supervisory experience in a leisure centre. Highlight specific examples where you successfully led a team, motivated staff, and improved customer service standards.
✨Demonstrate Customer Service Excellence
Since the role emphasizes high customer service standards, think of instances where you went above and beyond for customers. Share stories that showcase your commitment to creating a positive experience for all visitors.
✨Discuss Time Management Strategies
The job requires exceptional time management skills. Be ready to explain how you prioritize tasks, meet deadlines, and manage multiple responsibilities effectively, especially in a busy environment.
✨Prepare for Pool Plant Operators Qualification
If you are not already qualified, familiarize yourself with the Pool Plant Operators qualification process. Show your willingness to achieve this certification within the required timeframe and express your understanding of its importance in maintaining safety standards.
