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- Tasks: Join our team as a Credit Controller, managing debt collection and client relationships.
- Company: Clyde & Co is a global law firm with a commitment to diversity and community support.
- Benefits: Enjoy tailored benefits like healthcare, retirement planning, and wellbeing initiatives.
- Why this job: Be part of a dynamic team that values collaboration, excellence, and social impact.
- Qualifications: Experience in credit control, strong communication skills, and proficiency in Excel required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Responsibilities
- Support the credit control team and help them with organisational skills and sharing workloads.
- Create accurate and easy to read month end information for delivery to all Partners.
- Hold \’business as usual\’ meetings with Partners to discuss and resolve issues, including documenting actions and arranging follow up meetings with regular communications, escalating issues to the Revenue & Collections Team Leader.
- Produce daily cash tracker and address issues as required.
- Oversee training & set up of new starters.
- Create and maintain a library of \”How to\” guides encompassing all clients and tasks.
- Redistribute work during periods of absence according to priority.
- Manage escalation process for non-payment or for late sending of invoices.
- For invoices via ebilling systems, liaise with the Billing team or gain access to required hubs to enable reporting on the debt position.
- Redistribute ledger items during periods of absence according to priority.
Qualifications
- Strong experience in credit control within a legal environment.
- Professional manner in all forms of communication.
- Excellent attention to detail.
- Strong interpersonal skills.
- Ability to persuade and influence at senior levels.
- Maintain positive \’can do\’ attitude at all times.
- Excellent organisational skills and ability to prioritise competing workloads.
When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.
Our Commitment
Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. We welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process.
Privacy Notice
Please take a moment to read our privacy notice. This describes what personal information Clyde & Co (we) may hold about you, what it\’s used for, how it\’s obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice. This job description is as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.
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Credit Controller employer: Clyde & CO
Contact Detail:
Clyde & CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Elite and 3E. Having a working knowledge of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Develop your communication and negotiation skills by engaging in role-playing scenarios or joining workshops. This will prepare you for the high-stakes conversations you'll have with clients and senior partners.
✨Tip Number 3
Network with professionals in the finance and credit control sectors, especially those who have experience in law firms. They can provide valuable insights and may even refer you to opportunities within their organisations.
✨Tip Number 4
Stay updated on industry trends and best practices in credit control. This knowledge will not only enhance your expertise but also show potential employers that you're proactive and committed to your professional development.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control, especially within a law firm. Emphasise your ability to manage caseloads and communicate effectively at senior levels.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your negotiation skills and attention to detail.
Showcase Relevant Skills: Highlight your proficiency in Excel and any experience with credit control software like 3E or Elite Collections. Provide examples of how you've used these tools to achieve results in previous roles.
Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to debt collection and managing relationships with clients. Be ready to discuss your methods for resolving queries and maintaining accurate records.
How to prepare for a job interview at Clyde & CO
✨Showcase Your Credit Control Experience
Make sure to highlight your previous experience in credit control, especially if it's within a law firm. Be prepared to discuss specific examples of how you've successfully managed debts and improved cash collection.
✨Demonstrate Strong Communication Skills
Since this role involves regular communication with clients and senior partners, practice articulating your thoughts clearly. Prepare to discuss how you've built relationships and resolved queries in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to negotiate payments or handle difficult clients, and be ready to explain your approach and the outcomes.
✨Familiarise Yourself with Relevant Software
Brush up on your knowledge of Excel and any credit control software mentioned in the job description, like 3E or Elite Collections. Being able to discuss your proficiency with these tools can set you apart from other candidates.
