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- Tasks: Help clients secure mortgage loans and manage their experience from start to finish.
- Company: Join BayCoast Mortgage, a dynamic subsidiary of BayCoast Bank with a rich history since 1851.
- Benefits: Enjoy flexible work options, competitive commissions, and comprehensive health benefits.
- Why this job: Be part of a supportive culture focused on professional growth and community impact.
- Qualifications: High school diploma or degree with relevant mortgage experience; strong communication skills required.
- Other info: Commission-based role with opportunities for bonuses and tuition reimbursement.
The predicted salary is between 36000 - 60000 £ per year.
7 months ago Be among the first 25 applicants
BayCoast Mortgage is a fast growing Massachusetts company owned by BayCoast Bank, est. 1851. As a wholly owned subsidiary of a bank we have portfolio lending flexibility in addition to being a full-service lender serving the majority of the East Coast. We are committed to being one of the best workplaces in the industry. BayCoast offers a dynamic work environment and excellent opportunities for internal and professional development. We currently have a variety of rewarding career opportunities available in our Mortgage Department in Swansea, MA.
Available Positions
- Mortgage Loan Originator (inside/outside sales)
Essential Mortgage Loan Originator Functions
- Maintain and originate through branch and subsidiary provided leads (25+ physical locations). Utilize cutting edge technology to originate digital provided leads. Utilize Salesforce to maintain customer and COI relationships.
- Source and originate mortgage loans and manage the client experience from origination to closing.
- Establish a strong presence including developing relationships with Realtors and Community Groups; some inbound and outbound sales calling and field visits may be necessary.
- Participate in all steps related to the origination of a mortgage loan including meeting with prospects, counseling borrowers, taking mortgage applications electronically and face-to-face as well as by mail and phone.
- Attend seminars, shows, community outreach events and other events to raise consumer awareness of our products and services.
- Stay current with changes and new products and learn various borrowing programs and processes.
- Learn and utilize LOS (MortgageBot), as well as various third party provider applications.
- Adhere to all federal and state compliance guidelines relative to the position.
Minimum Qualifications
- High school diploma with 3–5 years mortgage experience or a bachelor\’s degree.
- 12-24 months of experience as a Loan Officer, Loan Officer Assistant or Loan Processor.
- Mortgage Loan Service Registry (NMLS).
- Working knowledge of all state and federal mortgage regulations.
- Strong written and oral communication skills.
- Working knowledge of windows-based applications, including Microsoft Excel and web based applications, including LeadMailbox.
- Must possess superior customer service skills.
- Excellent customer service and listening skills.
- Public speaking skills.
Desired Skills & Experience
- Solid math skills.
- Genuine interest in local, regional and national real estate markets
- Ability to multi-task in a fast paced environment.
- Good organizational and analytical skills.
- Strong written and oral communication skills.
Competitive Benefits, Including
- Customized commission structure
- Signing bonus
- Access to Loan Officer Assistant, Processor and Team Leader
- Medical and Dental Insurance
- 401(k) Plan
- Pension Plan
- Subsidized Short/Long Term Disability, Life and AD&D Insurance
- Voluntary Benefits including Life, Accident, and Cancer Insurance
- Flexible Spending Accounts
- Health Savings Accounts
- Tuition Reimbursement
- Student Loan Pay Down Benefit
- Generous Paid Time Off
- Employee Assistance Program (EAP)
- Volunteer Time
MLO positions are commission based.
BayCoast Mortgage is an Equal Opportunity Employer. BayCoast Mortgage is a wholly owned subsidiary of BayCoast Bank.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Finance and Sales
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Industries
Banking
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MORTGAGE LOAN OFFICER employer: BayCoast Bank
Contact Detail:
BayCoast Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MORTGAGE LOAN OFFICER
✨Tip Number 1
Network with local real estate agents and community groups. Building relationships in your area can lead to valuable referrals and insights into the market, which is crucial for a Mortgage Loan Officer.
✨Tip Number 2
Familiarise yourself with the latest mortgage products and regulations. Staying updated will not only boost your confidence but also demonstrate your commitment to potential employers.
✨Tip Number 3
Attend industry seminars and community outreach events. These gatherings are great opportunities to meet potential clients and showcase your expertise in mortgage lending.
✨Tip Number 4
Utilise technology effectively, especially tools like Salesforce and MortgageBot. Being proficient in these applications can set you apart from other candidates and streamline your workflow.
We think you need these skills to ace MORTGAGE LOAN OFFICER
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mortgage Loan Officer. Familiarise yourself with the key functions such as originating loans, managing client experiences, and maintaining relationships with realtors.
Tailor Your CV: Customise your CV to highlight relevant experience in mortgage lending or sales. Emphasise your communication skills, customer service experience, and any familiarity with mortgage regulations or software like Salesforce.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the mortgage industry and your understanding of BayCoast Mortgage's values. Mention specific experiences that demonstrate your ability to excel in a fast-paced environment and your commitment to customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at BayCoast Bank
✨Know Your Mortgage Basics
Make sure you brush up on your knowledge of mortgage products and processes. Understanding the different types of loans, interest rates, and the overall mortgage landscape will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
As a Mortgage Loan Officer, excellent customer service is key. Prepare examples from your past experiences where you successfully assisted clients, resolved issues, or went above and beyond to meet their needs. This will highlight your ability to manage client relationships effectively.
✨Familiarise Yourself with Technology
Since the role involves using tools like Salesforce and MortgageBot, it’s beneficial to have a basic understanding of these platforms. If you have experience with similar software, be ready to discuss how you used them to enhance your workflow and client interactions.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might encounter in the role and how you would handle them, especially in relation to compliance and customer satisfaction.
