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- Tasks: Oversee daily operations, ensuring safe and efficient flight coordination.
- Company: Join Flexjet Europe, a leader in private aviation services.
- Benefits: Enjoy flexible working hours and a dynamic work environment.
- Why this job: Be part of a fast-paced team making a real impact in aviation.
- Qualifications: 1 year of aviation experience and proficiency in Microsoft Office required.
- Other info: Must be willing to work varied shifts, including weekends and holidays.
The predicted salary is between 28800 - 43200 £ per year.
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The Operations Controller is responsible for overseeing the daily operations and coordinating with each of the operations departments as needed to ensure the safe operation of every flight while providing the best possible service to our customers. This position involves proactively planning and anticipating for the operational needs of the company, works with all departments in operations and reports directly to the Ground Operations Manager.
DUTIES & RESPONSIBILITIES
- The efficient processing and planning of Company aircraft operations in accordance with statutory requirements and Company policy as defined in the OM.
- Planning flight routes, taking into consideration weather conditions, airspace restrictions, and fuel requirements.
- Preparation and monitoring the validity of operations with regards to:
- Crew flight briefs
- Operational Flight plans, including airfield performance and airfield categorisation
- Flight Time Limitations (FTL) schemes
- Request slots/handling and permits as instructed by the Senior controllers or the SOP.
- Work closely with scheduling, crew, maintenance teams, and ground services, to coordinate all aspects of a flight. This involves ensuring that all necessary resources are in place and that any potential issues or delays are addressed promptly.
- Stay informed about aviation regulations and ensure that all flights comply with local and international aviation laws. This includes obtaining necessary permits and documentation for international flights.
- Communicate with pilots, air traffic control, ground services, and other relevant parties to relay important information and coordinate activities.
- In the event of unexpected issues or emergencies, initiating and coordinating appropriate emergency responses, such as launching an ERP, rerouting flights, and addressing maintenance or crew issues.
- Maintain accurate records of flight plans, communication logs, and other relevant documentation.
- Monitor the progress of flights in real-time, ensuring that they are on schedule and that any deviations or issues are promptly addressed.
- Interact with Owner services to provide information about flight status, delays, or any other relevant details. Good customer service skills are important in this aspect of the role.
- Utilising the manuals and publications within the Company’s operations library:
- UK Air Pilot
- NOTAMS
- AIC (Aeronautical Information Circulars)
- ANO (Air Navigation Orders) and Regulations
- Company Operations Manuals
- Aeronautical Charts
- Assisting the Senior Operations Controller with aircrew scheduling in conjunction with relevant Business Manager and Fleet Captains.
- Assisting the Managerial team with activating Operational Procedures, for example, Emergency Response Plans, Flight Watch and Overdue Aircraft Programmes where applicable. These procedures form part of the Company’s Safety and Quality Management Manual.
EDUCATION & EXPERIENCE
- Must possess the legal ability to work in the United Kingdom.
- Minimum of 1 year’s experience within an aviation environment, preferably Business Aviation but not exclusive to.
- Minimum understanding of European Operations and flight planning.
- Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook).
- Scheduling experience or experience in transport and logistics department is an advantage.
REQUIRED SKILLS & QUALIFICATIONS
- Must possess the legal ability to work in the UK.
- Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business.
- Must be detail-oriented and able to work productively, independently or within a team.
- Excellent oral/written communication and problem resolution skills are required. Further language skills are an advantage.
- Successful candidate will maintain a high level of professionalism while multi-tasking various real-time issues in a fast-paced environment.
- Must have excellent analytical skills.
- Have a high level of professionalism and the ability to interact with all levels of leadership.
SCHEDULE
Ability and willingness to work early & late shifts, weekends, holidays, and overtime as required.
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Operations Controller employer: Flexjet Europe
Contact Detail:
Flexjet Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Controller
✨Tip Number 1
Familiarise yourself with aviation regulations and operational procedures. Understanding the legal requirements and safety protocols will not only boost your confidence but also demonstrate your commitment to compliance during interviews.
✨Tip Number 2
Network within the aviation industry, especially with professionals in operations roles. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Flexjet Europe.
✨Tip Number 3
Gain hands-on experience in flight planning and scheduling, even if it's through internships or volunteer work. This practical knowledge will be invaluable and can set you apart from other candidates when applying for the Operations Controller position.
✨Tip Number 4
Prepare for potential interview questions by practising scenarios related to emergency response and problem-solving in a fast-paced environment. Being able to articulate your thought process in these situations will showcase your analytical skills and professionalism.
We think you need these skills to ace Operations Controller
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Operations Controller position. Familiarise yourself with the key duties such as flight planning, compliance with aviation regulations, and coordination with various departments.
Tailor Your CV: Customise your CV to highlight relevant experience in aviation, particularly in operations or logistics. Emphasise any specific skills that align with the job description, such as proficiency in Microsoft Office Suite and experience in scheduling.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for aviation and your understanding of the role. Mention specific examples from your past experiences that demonstrate your problem-solving skills and ability to work in a fast-paced environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Controller role.
How to prepare for a job interview at Flexjet Europe
✨Know Your Operations
Familiarise yourself with the daily operations of an aviation environment. Understand the key responsibilities of an Operations Controller, including flight planning, compliance with regulations, and coordination with various departments.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you would handle unexpected issues or emergencies during a flight. Think of examples from your past experience where you successfully resolved problems under pressure.
✨Showcase Communication Abilities
Highlight your communication skills, especially in relaying important information to pilots, air traffic control, and ground services. Prepare to give examples of how you've effectively communicated in previous roles.
✨Emphasise Attention to Detail
As an Operations Controller, attention to detail is crucial. Be ready to discuss how you ensure accuracy in flight plans and documentation, and provide examples of how this skill has benefited your previous employers.
