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- Tasks: Join us as a D365CE Consultant, leading client workshops and configuring solutions.
- Company: Node4 is a rapidly growing tech company focused on people and innovation.
- Benefits: Enjoy hybrid working, private medical insurance, 25 days holiday plus your birthday off, and more!
- Why this job: Be part of a vibrant team transforming businesses with cutting-edge CRM solutions.
- Qualifications: Experience with Dynamics 365 CE and strong communication skills are essential.
- Other info: Join a diverse workforce committed to personal growth and exceptional service.
The predicted salary is between 28800 - 43200 £ per year.
3 days ago Be among the first 25 applicants
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Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business – our people. We want you to grow, learn, and evolve alongside us.
So, whether you\’re just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About The Role
We are looking for a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing Microsoft Business Applications team. You will play a key role in delivering Dynamics 365 CE solutions that help customers transform how they manage their sales, service, marketing, and customer relationships.
Working closely with clients, you will lead discovery sessions, design business processes, configure D365 CE, and support clients throughout the implementation journey to go-live and beyond.
This is a fantastic opportunity for someone who is passionate about helping organisations improve how they work through the power of CRM and the wider Microsoft Power Platform.
In this role, you’ll:
- Lead and facilitate workshops to understand client business processes and capture requirements
- Design and configure solutions within Dynamics 365 CE (Sales, Customer Service, Marketing, Field Service, or Project Operations) to meet client needs
- Translate business requirements into functional specifications, process flows, and solution designs
- Collaborate closely with technical consultants, developers, and stakeholders to ensure successful delivery
- Support data migration, testing, UAT, and deployment activities
- Deliver user training and provide post-go-live support to help drive user adoption
- Act as a trusted advisor to clients, offering recommendations on best practice and future scalability
- Participate in pre-sales engagements where needed, providing solution input and effort estimates
- Contribute to internal knowledge sharing and development of delivery methodologies
What will you bring?
- Proven experience delivering Dynamics 365 CE implementations (on-premise or cloud)
- Strong understanding of at least one CE module (e.g. Sales, Customer Service, Marketing, Field Service, or Project Operations)
- Knowledge of core CRM concepts and customer-centric business processes
- Ability to conduct workshops and lead discovery sessions with stakeholders
- Confident translating business requirements into Dynamics 365 CE configurations and functional solutions
- Experience in data migration, testing, and user training activities
- Excellent problem-solving skills and attention to detail
- Strong communication and stakeholder management skills – comfortable engaging both technical and non-technical audiences
- Knowledge of the wider Power Platform (Power Apps, Power Automate) is highly beneficial
- Microsoft certifications in Dynamics 365 or Power Platform are desirable
What can we offer you?
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
TAKE A LOOK AT OUR STORY
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Consulting, Information Technology, and Sales
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Industries
IT Services and IT Consulting
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D365CE Consultant employer: Node4
Contact Detail:
Node4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365CE Consultant
✨Tip Number 1
Familiarise yourself with the Dynamics 365 CE modules, especially Sales and Customer Service, as these are crucial for the role. Understanding the specific functionalities and how they can be tailored to meet client needs will give you an edge during interviews.
✨Tip Number 2
Prepare to discuss your experience in leading workshops and discovery sessions. Be ready to share examples of how you've successfully captured requirements and translated them into functional specifications, as this is a key part of the job.
✨Tip Number 3
Brush up on your problem-solving skills and be prepared to demonstrate how you've tackled challenges in previous projects. Employers value candidates who can think critically and offer innovative solutions.
✨Tip Number 4
Showcase your communication skills by preparing to engage with both technical and non-technical stakeholders. Practice explaining complex concepts in simple terms, as this will be essential when working with clients and team members.
We think you need these skills to ace D365CE Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a D365CE Consultant. Familiarise yourself with Dynamics 365 Customer Engagement and how it impacts business processes.
Tailor Your CV: Highlight your relevant experience with Dynamics 365 CE implementations. Be specific about the modules you've worked with and any successful projects you've led or contributed to.
Craft a Compelling Cover Letter: Use your cover letter to express your passion for CRM solutions and how you can help clients improve their operations. Mention your problem-solving skills and ability to engage with both technical and non-technical stakeholders.
Showcase Your Certifications: If you have any Microsoft certifications in Dynamics 365 or Power Platform, make sure to include them prominently in your application. This will demonstrate your commitment to professional development and expertise in the field.
How to prepare for a job interview at Node4
✨Understand Dynamics 365 CE Modules
Make sure you have a solid grasp of at least one Dynamics 365 Customer Engagement module, such as Sales or Customer Service. Be prepared to discuss how you've applied this knowledge in past projects and how it can benefit the company.
✨Showcase Your Workshop Skills
Since leading workshops is a key part of the role, be ready to share examples of how you've successfully conducted discovery sessions. Highlight your ability to engage stakeholders and capture their requirements effectively.
✨Prepare for Technical Discussions
You’ll need to collaborate with technical consultants and developers, so brush up on your technical vocabulary. Be prepared to discuss how you translate business requirements into functional specifications and configurations.
✨Demonstrate Problem-Solving Abilities
During the interview, expect scenario-based questions that test your problem-solving skills. Prepare examples of challenges you've faced in previous implementations and how you overcame them, focusing on your attention to detail.
