Future Opening: Spa Manager

Future Opening: Spa Manager

Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations of a busy spa and manage staff effectively.
  • Company: Join a rapidly growing company with over 100 employees in just 5 years.
  • Benefits: Enjoy flexible schedules, paid time off, and exclusive employee rewards.
  • Why this job: Be part of a supportive culture that values employee happiness and client satisfaction.
  • Qualifications: Must have 3-5 years of management experience in retail or health and wellness.
  • Other info: Opportunity for career growth as the current manager opens a new location.

The predicted salary is between 42000 - 84000 £ per year.

This is an amazing opportunity to join a growing company with amazing benefits. We have gone from 1 employee to over 100 within 5 years. Loads of opportunity for growth and career development. The Midlothian location is very successful and the current manager is moving to open a new region in Virginia Beach!

Only apply if you have at least 3 to 5 years management experience, have worked in retail or in the health and wellness industry.

Do NOT apply if you are a job hopper – you need to show that you have stayed at least 2 years in each role.

POSITION SUMMARY

Our Spa Manager will execute the day-to-day operations of a high volume spa, along with specific assigned responsibilities. A more extensive list of the responsibilities is as follows:

  • Oversee and manage the daily operations of a busy spa
  • Ability to promote the health and wellness benefits of both massage therapy and facials
  • Learn about our products and services for effective, clear communication
  • Handle administrative tasks including but not limited to payroll, scheduling, inventory, ordering and reporting
  • Uphold store cleanliness standards in the entire spa
  • Oversee training of staff
  • Create and aid in implementation of sales goals for staff.
  • Oversee implementation of corporate protocols.

POSITION REQUIREMENTS

  • A passion for people and sales
  • High level of enthusiasm
  • Capability to work flexible hours, specifically nights, weekends (Sundays) and holidays
  • Excellent verbal and written communication skills
  • A fast learner, with a positive attitude; remain calm in fast pace environment
  • Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
  • Exceptional with organizing and prioritizing; attention to detail and multi-tasking
  • Critical thinking skills, including customer conflict resolution
  • Demonstrated ability to balance coaching/mentoring with disciplining

BENEFITS WE OFFER

  • Paid time off
  • Professional and safe work environment

Compensation: 60000

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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First Name *

Last Name *

Email *

Phone *

Yes, Text Me!

I want to get text messages for this job from Hand & Stone Virginia and Maryland.

Have you spent more than 2 years at each role in the past? *

Have you managed more than 10 people? *

I was referred to this position by a current employee

Who referred you?

Hand & Stone Advantages

Being part of the Hand & Stone team enables you to take advantage of these exclusive benefits:

Flexible Schedule

Sense of Community Culture

Employee Rewards Program

In-house contests and bonus opportunities, Employee referral bonuses

ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon Wireless cellular plans, Child care

\”Hand & Stone has been the perfect place for me to work for the past 7 years as everything is provided allowing me to focus on my clients\’ needs 100%.\”

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Future Opening: Spa Manager employer: Hand & Stone Franchise Corp

Join Hand & Stone, a rapidly growing company in the health and wellness industry, where you will find a supportive work culture that prioritises employee satisfaction and career development. With flexible schedules, a strong sense of community, and numerous growth opportunities, our Midlothian location is an excellent place for passionate individuals to thrive and make a meaningful impact in the lives of our clients and team members alike.
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Contact Detail:

Hand & Stone Franchise Corp Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Future Opening: Spa Manager

✨Tip Number 1

Make sure to highlight your management experience in the health and wellness industry. Since they are looking for someone with 3 to 5 years of management experience, be prepared to discuss specific examples of how you've successfully led teams and improved operations in previous roles.

✨Tip Number 2

Familiarise yourself with the products and services offered by Hand & Stone. Being knowledgeable about their offerings will not only help you during the interview but also demonstrate your genuine interest in the role and the company.

✨Tip Number 3

Prepare to discuss your approach to customer conflict resolution. Given the emphasis on critical thinking skills in the job description, having a few examples ready that showcase your ability to handle difficult situations will set you apart from other candidates.

✨Tip Number 4

Showcase your enthusiasm for sales and team development. The role requires creating and implementing sales goals for staff, so be ready to share your strategies for motivating a team and achieving targets in a high-volume environment.

We think you need these skills to ace Future Opening: Spa Manager

Management Experience
Customer Service Skills
Sales Skills
Communication Skills
Organisational Skills
Attention to Detail
Conflict Resolution
Team Leadership
Scheduling and Payroll Management
Inventory Management
Training and Development
Adaptability
Critical Thinking
Computer Proficiency
Ability to Work Flexible Hours

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your management experience in the health and wellness industry. Emphasise any relevant roles where you managed teams, handled operations, or contributed to sales goals.

Craft a Compelling Cover Letter: In your cover letter, express your passion for health and wellness. Mention specific experiences that demonstrate your ability to manage a busy spa environment and your commitment to employee and customer satisfaction.

Showcase Stability: Since the company is looking for candidates who have stayed at least 2 years in each role, be sure to highlight your job stability. Provide examples of how your long-term positions have contributed to your professional growth.

Highlight Relevant Skills: Focus on skills that are crucial for the Spa Manager position, such as conflict resolution, communication, and organisational abilities. Use specific examples from your past roles to illustrate these skills effectively.

How to prepare for a job interview at Hand & Stone Franchise Corp

✨Show Your Passion for Health and Wellness

Make sure to express your enthusiasm for the health and wellness industry during the interview. Share personal experiences or stories that highlight your commitment to promoting wellness, as this aligns with the company's values.

✨Demonstrate Management Experience

Prepare specific examples from your past roles where you successfully managed a team or handled operations. Highlight your ability to balance coaching and discipline, as well as how you've contributed to achieving sales goals.

✨Be Ready for Scenario Questions

Expect questions that assess your critical thinking and conflict resolution skills. Prepare to discuss how you would handle various situations in a busy spa environment, such as customer complaints or staff training challenges.

✨Research the Company Culture

Familiarise yourself with Hand & Stone's culture and values. Understanding their focus on employee happiness leading to client satisfaction will help you articulate why you're a good fit for their team.

Future Opening: Spa Manager
Hand & Stone Franchise Corp
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