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- Tasks: Assist customers with inquiries and manage service bookings in a fast-paced environment.
- Company: Join Roadside Motors Lurgan, a dynamic dealership focused on exceptional customer service.
- Benefits: Gain valuable experience in the automotive industry with potential for growth and development.
- Why this job: Be part of a supportive team that values customer care and offers hands-on experience.
- Qualifications: Strong communication skills and administrative abilities; motor vehicle experience is a plus.
- Other info: This is a temporary eleven-month position; apply quickly as vacancies close once filled.
The predicted salary is between 24000 - 36000 £ per year.
Roadside Motors Lurgan are keen to recruit a Service Advisor for our busy Service department in our Lurgan dealership. This is a temporary eleven month position working as a Roadside Motors Service Advisor you will be working in our service department, identifying customer requirements, handling enquiries, and administration of bookings and associated workshop loading and handing over of completed vehicles, through the delivery of the highest level of customer care. Duties would include : Fulfilling enquiries and orders from retail customers and our own workshop via telephone, face to face, e-mail etc. Helping with warranty administration. It is essential that you are numerate and literate, with an excellent telephone manner and a highly efficient administrative ability. Motor vehicle experience is not essential but would certainly be advantageous. It would be desirable to hold a full and valid U.K. driving licence. Please note: We will close vacancies once the required quality or number of applications has been received. Skills: Aftersales Car dealership Workshop Administration Service
Service Adviser employer: Roadside Motors Limited
Contact Detail:
Roadside Motors Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Adviser
✨Tip Number 1
Make sure to familiarize yourself with the common customer inquiries in a service department. Understanding the typical questions and concerns customers have will help you respond confidently during the interview.
✨Tip Number 2
Brush up on your administrative skills, especially in handling bookings and managing workshop loads. Being able to demonstrate your efficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Practice your telephone manner by role-playing with a friend or family member. Since you'll be handling inquiries over the phone, showcasing a friendly and professional tone is crucial.
✨Tip Number 4
If you have any experience in customer service, be ready to share specific examples of how you've provided excellent care. This will highlight your suitability for the Service Advisor role at Roadside Motors.
We think you need these skills to ace Service Adviser
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Adviser position. Understand the key responsibilities and required skills, such as customer care, administration, and communication.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the Service Adviser role. Emphasize any customer service experience, administrative skills, and your ability to handle enquiries effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains why you would be a great fit for Roadside Motors. Mention your communication skills and any relevant experience in customer service or administration.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Roadside Motors Limited
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to communicate effectively with customers is crucial. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your commitment to providing excellent customer care.
✨Be Familiar with the Role's Responsibilities
Make sure you understand the key duties of a Service Advisor, such as handling bookings and managing workshop loading. Research common challenges faced in this role and think about how you would address them. This shows your proactive approach and readiness for the position.
✨Highlight Your Administrative Skills
Since the role requires strong administrative abilities, be prepared to discuss your experience with managing schedules, processing orders, or any relevant software tools. Mention specific examples that showcase your efficiency and attention to detail.
✨Demonstrate Your Interest in the Automotive Industry
Even if you don't have direct motor vehicle experience, showing enthusiasm for the automotive industry can set you apart. Talk about any related interests or experiences, such as following automotive trends or participating in car-related events.
