At a Glance
- Tasks: Engage customers, drive sales, and deliver exceptional service in a retail environment.
- Company: C Spire is a leading tech company focused on improving lives through connectivity and technology solutions.
- Benefits: Enjoy competitive pay, health insurance, tuition assistance, and complimentary wireless service.
- Why this job: Join a dynamic team, exceed goals, and grow your career in a supportive environment.
- Qualifications: Passion for technology, customer service experience, and excellent communication skills required.
- Other info: Flexible schedule with opportunities for advancement and uncapped commission potential.
The predicted salary is between 21600 - 36000 ÂŁ per year.
Account Service Representative page is loadedAccount Service RepresentativeApply locations Oxford time type Full time posted on Posted 3 Days Ago job requisition id R0000149Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.Summary:“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.As an Account Service Representative, you’ll be on the front line of C Spire’s customer experience in one of our retail locations. You’ll join an elite, sales-focused team that thrives on exceeding goals and winning together. With top-tier benefits, uncapped commission, and career growth opportunities, this role is tailor-made for talented and driven professionals who are passionate about technology and customer service.Responsibilities:What You Will DoDrive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities—averaging over $50,000 annually in total compensation.Serve as a knowledgeable and trusted consultant for customers, staying up to date on the latest devices, plans, and home services.Deliver exceptional customer service with integrity and enthusiasm in every interaction.Contribute to a high-performing team that is laser-focused on dominating the telecommunications industry.Leverage C Spire’s investment in your future—advance through our management training programs or grow where you are with ongoing retail development support.Represent the C Spire brand with professionalism, passion, and drive.Qualifications:What You Will BringYou’ll bring a passion for technology, a dedication to results, and the drive to deliver unbeatable service to every customer who walks through our doors.In addition to that, we require :One year of customer service or sales experience or a bachelor’s degree or equivalent.Excellent communication skills.A passion for technology and a commitment to staying current on new devices and plans.Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.We will give special consideration to candidates who have:Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.A proven track record of hitting goals and advancing professionally.What You Will GainA great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America\’s Best Midsize Employers multiple times because of it. We also offer:Competitive Compensation PackageBlue Cross Blue Shield Health InsuranceTuition Assistance ProgramsComplimentary Wireless Service & Device*401k MatchTeladoc TelemedicineWellBeacon Wellness ProgramPaid Talent Referral OpportunitiesTailored learning paths for every positionPhysical Requirements and Working ConditionsMust be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing a computer screen.*Complimentary wireless service and device available to team members in our wireless footprint.If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.Look New?We have a new application system. Please create a new account and reapply, as old accounts are no longer compatible.Why work here?We’re in search of the ambitious. The curious, the norm breakers, the never-settlers. At C Spire, we love to innovate and live to make technology faster, smarter, better and more accessible every day.Up for the challenge?If you like wild growth and working with happy, enthusiastic over-achievers, you\’ll enjoy your career with us!Get in TouchIntroduce yourself to our recruiters and we\’ll get in touch if there\’s a role that seems like a good match. #J-18808-Ljbffr
Account Service Representative employer: JobLeads GmbH
Contact Detail:
JobLeads GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Service Representative
✨Tip Number 1
Familiarise yourself with the latest technology trends and products in the telecommunications industry. Being knowledgeable about current devices and plans will not only impress your interviewers but also demonstrate your passion for technology.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about technology. This will help you articulate your thoughts clearly and confidently during interviews, showcasing your ability to connect with customers.
✨Tip Number 3
Research C Spire’s values and mission statement thoroughly. Understanding their commitment to customer service and community engagement will allow you to align your answers with their expectations during the interview process.
✨Tip Number 4
Network with current or former employees of C Spire on platforms like LinkedIn. They can provide valuable insights into the company culture and the role, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Account Service Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications of the Account Service Representative position. Tailor your application to highlight how your skills and experiences align with their needs.
Craft a Compelling CV: Your CV should clearly showcase your customer service or sales experience. Use specific examples that demonstrate your ability to exceed goals and provide exceptional service, as these are key aspects of the role.
Write a Strong Cover Letter: In your cover letter, express your passion for technology and customer service. Mention any relevant experience and explain why you want to work at C Spire specifically, showing that you've done your research on the company.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at JobLeads GmbH
✨Show Your Passion for Technology
As an Account Service Representative, your enthusiasm for technology is crucial. Be prepared to discuss the latest devices and trends in the telecommunications industry, demonstrating your commitment to staying informed.
✨Highlight Your Customer Service Experience
Since the role focuses on delivering exceptional customer service, share specific examples from your past experiences where you went above and beyond to assist customers. This will showcase your dedication to providing unbeatable service.
✨Prepare for Sales Scenarios
Expect to engage in role-play or situational questions that assess your sales skills. Practice how you would approach a customer looking for a new device or plan, focusing on how you can meet their needs and exceed sales goals.
✨Demonstrate Team Spirit
C Spire values teamwork, so be ready to discuss how you've contributed to a team environment in previous roles. Share examples of how you collaborated with colleagues to achieve common goals, highlighting your ability to thrive in a high-performing team.