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- Tasks: Engage with customers, showcase solutions, and support sales through technical expertise.
- Company: Nuix creates innovative software that transforms data into actionable intelligence for over 2,000 global customers.
- Benefits: Flexible work options, a collaborative culture, and opportunities for personal growth.
- Why this job: Join a passionate team changing the landscape of digital investigations and eDiscovery.
- Qualifications: Bachelor's degree and 5+ years in eDiscovery or Digital Forensics required.
- Other info: Embrace a supportive environment that values diversity and encourages all applicants.
The predicted salary is between 42000 - 84000 £ per year.
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Nuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
We collaborate to provide innovative solutions for more than 2,000 customers in over 75 countries. Our customers include many of the world’s top financial institutions, corporations and government departments, all major global regulatory agencies, leading security and law enforcement agencies, and all tier-one advisory firms and litigation support vendors.
We offer a truly unique place to work, with passionate people who believe in our vision and mission, and exciting opportunities for those who seek them. Are you ready to be part of a global team that is changing how eDiscovery, information governance, forensic and electronic investigations are being conducted around the world?
Role Overview:
The Pre-Sales Engineer at Nuix plays a pivotal role in advancing sales opportunities by leveraging storytelling, understanding the product strategy, engaging with customers to understand their needs and effectively showcase Nuix solutions to address pain points and drive business value.
This role enhances the Nuix sales strategy by providing technical expertise and support during the sales process by demonstrating the value of our solutions. This is achieved by engaging with current and prospective customers to assess the business and technical needs to demonstrate the compelling value of the Nuix solution. This role collaborates with Sales Executives, leveraging their technical expertise to facilitate informed decisionmaking that directly benefits our customers and supports to close deals more effectively.
This role owns all technical activities involved in the pre-sales cycle, from solution demonstrations to Proof of Concepts to solution design and deployment. This may include working on complex customer engagements involving solutions spanning multiple Nuix products. This partnership ensures that customers receive solutions tailored to their needs, enhancing their overall experience and driving our sales success.
The Pre-Sales Engineer will be seen as a market and knowledge leader on the specific Nuix Solution, able to take external industry trends and combine them with Nuix NEO & Discover capabilities to educate and evangelise to customers, partners and Nuix internal employees.
The Pre-Sales Engineer will be cross trained and able to support all core Nuix offerings including, but is not limited to, NEO Investigations & Fraud, NEO Data Privacy, NEO Legal and Discover.
This role requires a proactive can-do attitude, ability to create and deliver compelling presentations to existing and prospective customers and works well both independently and in conjunction with other teammates and departments.
Location
This position will be based in our London office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the London office for the remaining days of the week. (We are in Holborn)
Key Responsibilities
Client Development
- Partner with the Sales team to close new and upsell business by understanding pain points and showcasing Nuix-aligned approaches.
- Drive and support large complex solution sales, generally >$250k ACV, focused mainly within the UK and Central Europe, although other EMEA coverage may be required from time to time.
- Collaborate and win as a team (Pre-Sales and Sales Reps) and support with knowledge sharing by mentoring others.
- Be part of a team who thrives in meeting and presenting to new prospective customers.
- Conduct solution demonstrations for existing and prospective customers: onsite, at industry specific events or via teleconference.
- Educate prospective customers on Nuix offerings and solutions through events and marketing initiatives.
- Participate in meetings with customers and support Sales in handling objections or asking challenging questions to move sales opportunities forward.
- Must be able to align solutions with customer business problems through effective Technical Discovery and Scoping. This will include scoping work for large tender/RFx.
Technical Proficiency and Collateral
- Bridge the gap between technical and non-technical stakeholders. Be the catalyst to mesh business and technical requirements into actionable outcomes.
- Proficient in the Nuix technology stack, Products and Solutions and be hands on with technology.
- Design and deliver proof of concepts (PoC) tailored to meet prospective customers’ business, functional and technical requirements following Project Management methodology.
- Design and deliver solutions to customers, from documentation of software/hardware recommendations and workflows to deployment of the Nuix solution and conducting knowledge transfer and consultation sessions and complete technical validation.
- Learn and maintain expert knowledge of Nuix solutions and workflows, including deployment, and best practices.
- Generate presentations, project plans, and other technical and workflow summary documentation as needed.
- Create standard demonstrations and presentations in partnership with the product leads.
- Create and customize internal and external collateral to support our customers’ use of Nuix solutions.
- Develop/maintain familiarity with the use and setup of common virtual and physical Nuix system configurations.
- Build and sustain expert knowledge of common customer and industry specific use cases and business challenges.
- Work with our Professional Services and wider Technical Community to maximise customer satisfaction and optimisation.
- Become a link between customers and the Nuix Product/Development teams to drive solution development in alignment with the customer’s vision.
- Demonstrate the Nuix behaviours at all times.
Skills, Knowledge and Expertise
- Bachelor’s degree, preferably in computer science/business related field.
- 5 years’ minimum experience in eDiscovery/Digital Forensics, including experience with industry standards for Processing, Analysing, and Reviewing data.
- Experience with using, deploying, supporting and troubleshooting one or more of the following platforms: Nuix, EnCase, FTK, Magnet, Axcelerate, Relativity, Clearwell, Concordance.
- Enterprise-level business project experience with strong process, analysis, design, and documentation skills.
- Strong interpersonal skills with superior verbal and written communication skills.
- Demonstrated problem solving ability and attention to detail to deliver high quality output while meeting deadlines.
- Ability to collaborate and communicate effectively across multiple time-zones.
- Capability to manage competing priorities.
- Experience with SQL, virtualization (VMWare), ElasticSearch, or Graph Databases is beneficial.
- Expertise in one or more coding languages (Java, Python, Ruby) is beneficial
Nuix is an equal opportunity employer including for Veterans and People with Disabilities. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer.
We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application.
About Us
Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.
As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.
Nuix Vision
Finding Truth in a Digital World.
Nuix Mission Statement
Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
Nuix Values
We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.
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Presales Engineer employer: Nuix
Contact Detail:
Nuix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Presales Engineer
✨Tip Number 1
Familiarise yourself with Nuix's product offerings and their unique selling points. Understanding how these solutions address specific customer pain points will help you engage effectively during interviews and demonstrate your value as a Pre-Sales Engineer.
✨Tip Number 2
Network with current or former employees of Nuix to gain insights into the company culture and expectations for the Pre-Sales Engineer role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your technical proficiency by being ready to discuss your experience with eDiscovery and digital forensics tools. Highlight any relevant projects where you've successfully bridged the gap between technical and non-technical stakeholders.
✨Tip Number 4
Practice your presentation skills, as this role requires delivering compelling demonstrations to potential customers. Being able to clearly articulate complex technical concepts in an engaging manner will be crucial in impressing the interviewers.
We think you need these skills to ace Presales Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Pre-Sales Engineer at Nuix. Familiarise yourself with their products and how they solve customer pain points. This will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your technical proficiency, experience in eDiscovery or Digital Forensics, and any relevant project management skills. Use keywords from the job listing to ensure your CV stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Highlight specific examples of how your background aligns with Nuix's mission and values. Mention your ability to bridge technical and non-technical stakeholders, as this is crucial for the position.
Prepare for Technical Questions: Anticipate technical questions related to the Nuix technology stack and your previous experiences. Be ready to discuss how you've handled complex customer engagements and provided solutions in past roles. This preparation will demonstrate your expertise and confidence during the interview process.
How to prepare for a job interview at Nuix
✨Understand Nuix Solutions
Before your interview, make sure you have a solid understanding of Nuix's products and solutions. Familiarise yourself with how they address specific customer pain points, especially in eDiscovery and digital forensics. This knowledge will help you demonstrate your ability to align solutions with customer needs.
✨Showcase Your Technical Skills
As a Presales Engineer, you'll need to bridge the gap between technical and non-technical stakeholders. Be prepared to discuss your experience with relevant technologies and platforms, such as SQL, VMWare, or coding languages like Python. Highlight any hands-on experience you've had with these tools during the interview.
✨Prepare Compelling Presentations
Since the role involves delivering solution demonstrations, practice creating and presenting compelling presentations. Tailor your examples to showcase how Nuix solutions can solve real-world problems. This will not only display your presentation skills but also your understanding of the product's value.
✨Emphasise Collaboration and Teamwork
Nuix values collaboration, so be ready to discuss your experiences working in teams. Share examples of how you've partnered with sales teams or other departments to achieve common goals. This will show that you can thrive in a team-oriented environment and contribute to the overall success of the company.
