At a Glance
- Tasks: Lead and support multiple care branches, ensuring high standards and compliance.
- Company: Join a reputable domiciliary care provider known for excellent home care services.
- Benefits: Enjoy a competitive salary, performance bonuses, and professional development opportunities.
- Why this job: Make a meaningful impact in a supportive environment with a strong leadership team.
- Qualifications: Experience in multi-site leadership and knowledge of CQC standards required.
- Other info: Based in Camden with regular travel across branches.
The predicted salary is between 52000 - 78000 £ per year.
Regional Operations Manager – Domiciliary Care Location: Based in Camden (NW3) Salary: Up to £65,000 per annum + performance bonus Hours of Care Delivered: Approx. 11,000 per week CQC Ratings: Good and Outstanding across all four branches A well-established and growing domiciliary care provider is seeking an experienced and calm leader to take on the role of Regional Operations Manager. This is an exciting opportunity to join a high-performing organisation with a strong reputation for delivering excellent home care services across North and Central London. About the Role: The Regional Operations Manager will be responsible for overseeing multiple branches operating under four separate CQC registrations. You will be expected to ensure high standards of care delivery, support and develop branch teams, and maintain strong regulatory compliance. Key Responsibilities: * Oversee operational performance across multiple sites * Lead and support Registered Managers and local teams * Maintain and improve service quality in line with CQC requirements * Drive staff retention, client satisfaction, and service efficiency * Contribute to business growth and strategic planning * Be based from the Camden office, with regular travel across branches About You: * Significant experience in multi-site leadership within domiciliary or home care * Strong knowledge of CQC standards and regulatory frameworks * A calm, approachable leadership style with the ability to support and motivate teams * Proven ability to manage performance, compliance, and service development * Located within reasonable commuting distance to the Camden office What’s on Offer: * Competitive salary up to £65,000 * Performance-based bonus * A stable and supportive leadership team * Opportunities for professional development and growth * The chance to make a meaningful impact in a high-quality care organisation To apply or find out more, please get in touch for a confidential conversation
Regional Operations Manager employer: Elite Search Associates Limited
Contact Detail:
Elite Search Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Familiarise yourself with the CQC standards and regulations. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high-quality care, which is crucial for the Regional Operations Manager role.
✨Tip Number 2
Network with professionals in the domiciliary care sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals that could help you land the job.
✨Tip Number 3
Prepare specific examples of how you've successfully managed multi-site operations in the past. Highlighting your experience in leading teams and improving service quality will make you stand out as a candidate.
✨Tip Number 4
Research the company’s values and recent achievements. Being able to discuss how your personal values align with theirs during an interview can show that you're not just looking for any job, but that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in multi-site leadership and your knowledge of CQC standards. Use specific examples that demonstrate your ability to manage performance and compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your calm leadership style and your passion for delivering high-quality care. Mention how your previous experiences align with the responsibilities of the Regional Operations Manager role.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements related to staff retention, client satisfaction, and service efficiency. This will help illustrate your impact in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Elite Search Associates Limited
✨Showcase Your Leadership Experience
As a Regional Operations Manager, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led multi-site teams in the past, focusing on your approach to motivating and supporting staff.
✨Demonstrate Knowledge of CQC Standards
Familiarise yourself with the Care Quality Commission (CQC) standards and regulations. During the interview, highlight your understanding of these requirements and how you have ensured compliance in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in previous positions and how you resolved them, particularly in relation to service quality and team management.
✨Express Your Vision for Service Improvement
Be ready to share your ideas on how to enhance service delivery and client satisfaction. Discuss any innovative strategies you've implemented before and how they could be adapted to fit the organisation's goals.