Mortgage Services Development Manager

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Purpose

To provide assistance with supervisory responsibilities to the Mortgage Services Sales Manager as appropriate, and achieve revenue and product sales as a Mortgage Advisor.

Responsibilities

• Support and develop less experienced colleagues.
• Provide supervisory support (all aspects of T & C requirements) for a number of mortgage advisors, as agreed with the Sales Manager.

Functional Knowledge Required

• Excellent knowledge of Financial Services core products: Mortgages, Life Assurance, Critical Illness, Income Protection, and Buildings & Contents Insurance.
• Knowledge of all house purchase/move related secondary services such as Conveyancing and Estate Agency operations.
• Good level of technical and e‑commerce knowledge to promote group services efficiently and effectively.
• Knowledge of all Financial Services compliance rules and regulations specific to a mortgage & protection business.
• Understanding of working within a Training and Competence framework, coupled with a complete understanding of the Group T & C Scheme Skills requirements.
• Excellent communication skills.
• Demonstrably good track record in a sales and customer‑facing environment.
• Strong organisational skills – ability to plan and self‑organise.
• Strong negotiation and influencing skills.
• Ability to identify and maximise potential business opportunities.
• Aptitude to coach and motivate others (specifically business generation).
• Ability to identify and analyse clients\’ needs effectively to deliver good customer outcomes.

Background, Experience and Qualifications

• Two years of financial services experience, ideally with nine months as a Senior Mortgage Advisor.
• Consistent performance in business production and quality.
• Awareness of latest products and market developments.
• Relevant professional qualifications such as a Certificate in Financial Planning, CeMAP (Certificate in Mortgage Advice and Practice), or an industry‑recognised equivalent.

Countrywide Mortgage Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Apply: LinkedIn,Company website. MS02647