Client Relationship Manager

Are you ready to take on a strategic and client-facing role with a growing and highly regarded third-party pensions administrator?

In this pivotal position, you will play a key role in managing and strengthening relationships with a portfolio of high-profile clients. As Client Relationship Manager, you’ll be responsible for building trusted partnerships, delivering valued solutions, and contributing to both client retention and business growth.

Your responsibilities will include:
• Leading and nurturing relationships with key clients at both trustee and corporate levels.
• Collaborating with clients to understand their strategic goals and ensuring services align with their expectations and regulatory needs.
• Hosting and leading client meetings, attending trustee meetings, taking minutes, and maintaining trustee documentation as part of the trustee secretariat function.
• Supporting business development activities and playing an active role in securing new clients.

To succeed in this role, you\’ll need:
• A strong understanding of pensions administration practices, processes, and regulation.
• The ability to provide technical advice and independently develop and implement client-focused solutions.
• Proven experience managing senior client relationships with professionalism and credibility.
• Excellent organisational and self-management skills.
• The confidence and communication skills to handle complex queries and challenging conversations effectively.

This is a fantastic opportunity to join a dynamic, supportive team in a strategically important role. In return, you’ll receive a competitive salary and benefits package, along with opportunities for continued professional growth.
Interested? Get in touch to apply or find out more.

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