Service Manager (Mental Health)
Service Manager (Mental Health)

Service Manager (Mental Health)

Birmingham Full-Time 35203 £ / year No home office possible
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At a Glance

  • Tasks: Lead a team to deliver high-quality mental health recovery services.
  • Company: Join Birmingham Mind, a top provider of mental health services in the West Midlands.
  • Benefits: Enjoy a great pension scheme, affordable healthcare cover, and free counseling.
  • Why this job: Make a real difference in people's lives while working in a supportive, empowering environment.
  • Qualifications: Experience in management within NHS or public sector and knowledge of mental health legislation required.
  • Other info: We value lived experience; applications from those with mental health challenges are encouraged.

Service Manager (Mental Health) – Intensive Community Rehabilitation Service Location: Little Bromwich Centre, Small Heath, Birmingham Salary: £35,203 per annum Hours: Full time, 37.5 hours per week About the role: We are the leading provider of mental health services in Birmingham and the West Midlands. Our Vision is “Better Mental Health for All” and our values of Respect, Partnerships, Recovery, Wellbeing and Prevention are at the heart of what we deliver. Birmingham Mind has a well-earned reputation for excelling in quality delivery and plays a key role in supporting and influencing the wider mental health system across the city. Birmingham Mind believes in empowering citizens to have a voice in the delivery of their support and to be active in their communities and in the organisation. We have client involvement at every level of decision-making. The purpose of the Service Manager (Mental Health) is to deliver a high quality recovery-based service for people who are experiencing mental health. About you: You will be working as part of a multi-disciplinary clinically led team within the Birmingham and Solihull Mental Health Foundation Trust, directly line managing the Birmingham Mind Recovery Navigators. You will ensure that the Recovery Navigators use a person-centred recovery approach that focuses on developing, maintaining, and strengthening people’s skills and abilities. Working in close liaison and collaboration with the Clinical Team, to ensure that staff work as a team and utilise everyone’s skills and experiences. Encouraging the active involvement for service uses, you will ensure that support is focused on working with people and providing supervision appraisal for the Recovery Navigators. The successful candidate will work in a way that builds trust and hold a responsibility to share skills, knowledge, and experience across the service. We are looking for someone who has experience of management, particularly across the NHS or public sector. With excellent working knowledge of relevant legislation and the “Recovery Model” of mental health support, you will be an outstanding communicator with experience of managing mental health, either personally or professionally. This is a challenging yet rewarding role; one where you can be confident that you are making a difference in someone’s life and positively impacting individual growth. Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. The closing date for applications is Wednesday 5 February 2025 Interviews will be held on w/c 10 February 2025

Service Manager (Mental Health) employer: Birmingham Mind

Birmingham Mind is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritizes employee wellbeing and professional growth. With a strong commitment to the values of Respect, Partnerships, Recovery, Wellbeing, and Prevention, we empower our staff to make a meaningful impact in the lives of those experiencing mental health challenges. Our comprehensive benefits package, including a defined contribution pension scheme, healthcare coverage, and extensive training opportunities, ensures that our employees are well-supported as they contribute to our vision of 'Better Mental Health for All' in the vibrant community of Birmingham.
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Contact Detail:

Birmingham Mind Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager (Mental Health)

✨Tip Number 1

Familiarize yourself with the Recovery Model of mental health support. Understanding this model will not only help you in interviews but also demonstrate your commitment to person-centred care, which is crucial for the role.

✨Tip Number 2

Network with professionals in the mental health sector, especially those who work within the NHS or public sector. Building connections can provide you with insights and potentially valuable referrals.

✨Tip Number 3

Prepare to discuss your management experience in detail, particularly how you've led teams in challenging environments. Highlight specific examples where you’ve successfully implemented recovery-based practices.

✨Tip Number 4

Showcase your communication skills by being clear and concise in your interactions. Whether it’s during networking or interviews, effective communication is key in a role that involves collaboration with clinical teams and service users.

We think you need these skills to ace Service Manager (Mental Health)

Management Experience
Knowledge of Mental Health Legislation
Understanding of the Recovery Model
Excellent Communication Skills
Team Leadership
Person-Centred Approach
Collaboration and Liaison Skills
Supervision and Appraisal Skills
Empowerment and Advocacy
Multi-Disciplinary Teamwork
Problem-Solving Skills
Emotional Intelligence
Conflict Resolution
Training and Development Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Service Manager (Mental Health) position. Understand the key responsibilities and required skills, especially the emphasis on a person-centred recovery approach and experience in management within the NHS or public sector.

Highlight Relevant Experience: In your application, make sure to highlight any relevant experience you have in mental health management or working with recovery models. Use specific examples that demonstrate your ability to lead a team and support service users effectively.

Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that showcase your communication skills. This could include experiences where you successfully collaborated with multidisciplinary teams or engaged with service users.

Align with Company Values: Birmingham Mind values respect, partnerships, recovery, wellbeing, and prevention. Make sure to reflect these values in your application by discussing how you embody them in your professional practice and how you would promote them within the team.

How to prepare for a job interview at Birmingham Mind

✨Understand the Recovery Model

Make sure you have a solid understanding of the Recovery Model in mental health support. Be prepared to discuss how you would implement this approach in your role as a Service Manager and how it can empower service users.

✨Showcase Your Management Experience

Highlight your previous management experience, especially within the NHS or public sector. Be ready to provide examples of how you've successfully led teams and managed staff performance in a mental health context.

✨Emphasize Communication Skills

As an outstanding communicator, you should be able to articulate your thoughts clearly. Prepare to discuss how you would foster open communication within your team and with service users to build trust and collaboration.

✨Demonstrate Client Involvement Strategies

Discuss your strategies for encouraging client involvement in decision-making processes. Share examples of how you have previously engaged service users and ensured their voices are heard in service delivery.

Service Manager (Mental Health)
Birmingham Mind
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  • Service Manager (Mental Health)

    Birmingham
    Full-Time
    35203 £ / year

    Application deadline: 2027-02-07

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    Birmingham Mind

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