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- Tasks: Support Commercial Account Managers with quotes and customer inquiries.
- Company: Join OSI Electronics, a leader in UK electronics manufacturing with a friendly, experienced team.
- Benefits: Enjoy 25 days holiday, healthcare plans, car leasing, and charity leave.
- Why this job: Be part of a dynamic team focused on quality and customer satisfaction in a growing industry.
- Qualifications: Previous experience in customer service or account administration is required.
- Other info: Work hours are Monday to Friday, with early finishes on Fridays!
The predicted salary is between 28800 - 43200 £ per year.
Company profile: OSI Electronics, UK is based in St Neots, Cambridgeshire. From design, prototype, and PCB assembly to volume box builds, we make electronic products for UK and overseas markets. Being electronics specialists, providing the highest quality, reliability, on-time deliveries, and customer support in UK electronics manufacturing. We focus on end-to-end electronic device manufacturing, customisable to meet the individual requirements of UK and International companies and Original Equipment Manufacturers. Our customers include medical and life sciences, broadcast and communication, industrial equipment, commercial products, aerospace, and defence. You will find a great team of friendly people who have considerable practical experience and extensive industry knowledge. They are backed by a lean manufacturing organisation who invests in its people, and future, for example, installing a newly configured SMT Hall with advanced technology capabilities and global resources to provide a competitive edge. Job role: As Commercial Business Administrator you will be supporting the Commercial Account Managers with facilitating quotations and answering customer questions. Escalating any problematic issues via the necessary channels and ensuring overall customer account ownership is maintained and developed. Excellent Salary and Company Benefits: Benefits 25 days holiday pay plus bank holidays, Car Leasing Scheme, Healthcare Cash Plan and Life Insurance, which is 4x basic salary and 5% pension, birthday paid one days leave and two days paid leave to work in a charity of your choice. Cycle to work Scheme, Eden Red benefits and enhanced paternity and maternity pay Working hours Monday to Thursday, 8.00am 4.30pmand Friday 8.00am 2.00pm Role and responsibilities: Order input/processing, upon the date of receipt and acknowledging receipt of order. Quotation input, dissemination, collation, and analysis to agreed timelines. Liaising with other departments to ensure requirements are processed within the required timescales. Qualifications and Experience required: Previous customer service/purchasing or account administration roles. Fast-paced office environment; requires significant use of telephone and computer packages Microsoft word, excel, outlook and ERP. JBRP1_UKTJ
Commercial Administrator employer: OSI Electronics UK
Contact Detail:
OSI Electronics UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Administrator
✨Tip Number 1
Familiarize yourself with the electronics industry, especially in areas like PCB assembly and manufacturing processes. Understanding the technical aspects will help you communicate effectively with the Commercial Account Managers and customers.
✨Tip Number 2
Brush up on your skills with Microsoft Office, particularly Excel and Outlook, as these tools are essential for order processing and communication. Being proficient will make you stand out during the interview.
✨Tip Number 3
Showcase your customer service experience by preparing examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will demonstrate your ability to maintain and develop customer account ownership.
✨Tip Number 4
Research OSI Electronics and their specific markets, such as medical and aerospace. Tailoring your knowledge about their clientele will show your genuine interest in the company and the role.
We think you need these skills to ace Commercial Administrator
Some tips for your application 🫡
Understand the Company: Familiarize yourself with OSI Electronics and their role in the electronics manufacturing industry. Highlight your understanding of their services and how they cater to various sectors like medical, aerospace, and industrial equipment.
Tailor Your CV: Customize your CV to emphasize relevant experience in customer service, purchasing, or account administration. Make sure to showcase your proficiency in Microsoft Office and any ERP systems you have used.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role of Commercial Administrator. Mention specific examples from your past experiences that demonstrate your ability to handle quotations, customer inquiries, and collaboration with different departments.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at OSI Electronics UK
✨Know the Company Inside Out
Before your interview, make sure to research OSI Electronics thoroughly. Understand their products, services, and the industries they serve. This knowledge will help you answer questions more effectively and show your genuine interest in the company.
✨Highlight Relevant Experience
Be prepared to discuss your previous roles in customer service or account administration. Share specific examples of how you've successfully managed customer inquiries or processed orders, as this will demonstrate your suitability for the Commercial Administrator position.
✨Demonstrate Your Technical Skills
Since the role requires significant use of Microsoft Word, Excel, Outlook, and ERP systems, be ready to discuss your proficiency with these tools. You might even want to mention any relevant projects where you utilized these skills to improve efficiency or accuracy.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or future projects at OSI Electronics. This shows that you're engaged and thinking about how you can contribute to their success.
