Test Manager / Service Manager / Global Technology Company
Test Manager / Service Manager / Global Technology Company

Test Manager / Service Manager / Global Technology Company

Liverpool Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead QA teams, develop testing methodologies, and ensure high-quality launches.
  • Company: Join a global technology leader based in Liverpool, known for innovation and excellence.
  • Benefits: Enjoy opportunities for staff development, remote work options, and a supportive team culture.
  • Why this job: Be part of a dynamic team that values growth, diversity, and global collaboration.
  • Qualifications: Experience in QA, test management, and service management is essential.
  • Other info: Ideal for those passionate about leadership and working with diverse teams globally.

The predicted salary is between 43200 - 72000 £ per year.

Test Manager / Service Manager / Global Technology Company

  • Country: United Kingdom
  • Location: Liverpool
  • Sector: Test & QA
  • Job Type: Permanent
  • Technologies: Test Manager Service Manager Quality Assurance

Test Manager / Service Manager / Global Technology Company

Test Manager / Service Manager / Global Technology Company

Posted Tuesday, 10 May 2016

Test Manager / Service Manager / Global Technology Company

Endeavour Recruitment has an exciting opportunity for a skilled Test Manager / Service Manager to join our leading client based in Liverpool.

As the Test Manager / Services Manager you will be part of the QA (Quality Assurance) Team. You will be required to ensure Service Management, Leadership & Staff Development and QA Operational Management.

Skills and Experience

Partner with development to discuss, define and execute testing methodologies and QA best practices to ensure high quality launches, submissions and deployments within suitable timeframes.
Provide leadership to the QA teams to successfully test multiple business models using multiple development methodologies.
Develop, maintain and advocate top tier value service level offerings for use within all studios and customer project
Leading teams- The ideal candidate should have experience leading diverse teams covering multiple responsibility areas, project types and global interactions as well as possible remote location, and global direct reports.
Developing staff- This role is expected to put a focus on staff development, succession planning, and growth of the team as a successful unit to meet and exceed business expectations.
Service, Sales & Support- The ideal candidate will have experience in a customer service and support environment with the ability to continually promote the services where required to our internal business customers while representing the business in a professional and supportive light. It is also required to have an understanding of tools used in these environments such as project management tools, and varying communication tools for both in person and virtual communication styles.
Global operational experience- Having experience leading and/or working with teams in varying cultures and locations is highly desirable for this position. Understanding the key interactions needed for each location to make operations a success is critical.
External partners- Experience building supporting relationships with external partners such as vendors or other non-company entities to achieve business objectives is key and will be required for successful fulfillment of this role.

If you have experience with QA, Test management and Service management and would like to be put forward for this role, please don’t hesitate to apply

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Test Manager / Service Manager / Global Technology Company employer: Endeavour Recruitment Solutions

Join a dynamic and innovative global technology company in Liverpool, where we prioritise employee growth and development within a collaborative work culture. As a Test Manager/Service Manager, you will benefit from our commitment to quality assurance and service excellence, while enjoying a supportive environment that encourages leadership and teamwork across diverse teams. With opportunities for professional advancement and a focus on maintaining high service standards, this role offers a meaningful career path in a thriving sector.
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Contact Detail:

Endeavour Recruitment Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Test Manager / Service Manager / Global Technology Company

✨Tip Number 1

Familiarise yourself with the latest testing methodologies and QA best practices. Being able to discuss these confidently during your interview will show that you're proactive and knowledgeable about the industry.

✨Tip Number 2

Highlight your leadership experience by preparing specific examples of how you've successfully led diverse teams in the past. This will demonstrate your capability to manage and develop staff effectively.

✨Tip Number 3

Research the company’s culture and values, especially regarding global operations. Understanding their approach to working with teams across different cultures will help you align your answers with their expectations.

✨Tip Number 4

Prepare to discuss your experience with customer service and support environments. Be ready to share how you've promoted services and built relationships with external partners, as this is crucial for the role.

We think you need these skills to ace Test Manager / Service Manager / Global Technology Company

Leadership Skills
Quality Assurance Methodologies
Testing Methodologies
Service Management
Staff Development
Project Management Tools
Customer Service Experience
Communication Skills
Global Operational Experience
Team Management
Relationship Building
Problem-Solving Skills
Adaptability to Diverse Cultures
Succession Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Test Management and Service Management. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in QA. Mention specific examples of how you've successfully led teams and improved service delivery in previous roles.

Highlight Global Experience: If you have experience working with diverse teams or in different cultures, be sure to include this in your application. This is particularly important for a role that requires global operational experience.

Showcase Communication Skills: Since the role involves interaction with internal business customers and external partners, emphasise your communication skills. Provide examples of how you've effectively communicated in both in-person and virtual settings.

How to prepare for a job interview at Endeavour Recruitment Solutions

✨Showcase Your Leadership Skills

As a Test Manager or Service Manager, demonstrating your leadership abilities is crucial. Be prepared to discuss specific examples of how you've successfully led diverse teams and managed projects across different methodologies.

✨Highlight Your QA Expertise

Make sure to emphasise your experience with Quality Assurance processes. Discuss the testing methodologies you've implemented and how they contributed to high-quality launches and deployments.

✨Demonstrate Global Experience

Given the global nature of the role, share your experiences working with teams from various cultures. Highlight any challenges you faced and how you overcame them to ensure successful operations.

✨Prepare for Customer Service Scenarios

Since the role involves customer service and support, be ready to discuss how you've handled customer interactions in the past. Provide examples of how you've promoted services and maintained professional relationships with internal and external stakeholders.

Test Manager / Service Manager / Global Technology Company
Endeavour Recruitment Solutions
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  • Test Manager / Service Manager / Global Technology Company

    Liverpool
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-07-30

  • E

    Endeavour Recruitment Solutions

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