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- Tasks: Lead and develop teams to ensure operational excellence in fulfilling customer orders.
- Company: Join Amazon, a global leader in e-commerce and innovation.
- Benefits: Enjoy a diverse workplace with opportunities for growth and development.
- Why this job: Be part of a dynamic team driving efficiency and innovation in operations.
- Qualifications: Degree required; experience in management and data-driven decision-making preferred.
- Other info: Amazon values diversity and offers equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Job ID: 2985898 | Amazon UK Services Ltd.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Key job responsibilities
– Manage and develop a team of Area Managers
– Lead operational teams on a shift, deal with issues, and positively impact site performance
– Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
– Work closely with other support teams, including HR, Finance, Health and Safety, and Security
– Design and deliver initiatives across the sites to improve operational performance
A day in the life
You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.
BASIC QUALIFICATIONS
– A degree
– Relevant experience in people and stakeholder management
– Advanced proficiency in verbal and written English and intermediate proficiency in the local language
– Relevant experience in using data or anecdotal evidence to influence business decisions
– Relevant experience in key areas of production and supply chains
PREFERRED QUALIFICATIONS
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
– Experience in Lean, Six Sigma and Kaizen techniques
– Experience in a similar logistical working environment
– Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Operations Manager employer: Amazon
Contact Detail:
Amazon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with Amazon's leadership principles. These principles are at the core of their operations and understanding them will help you align your approach and demonstrate how you embody these values during your interactions.
✨Tip Number 2
Network with current or former Amazon employees, especially those in operations roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational excellence in previous roles. Use metrics and data to back up your achievements, as this aligns with Amazon's focus on data-driven decision-making.
✨Tip Number 4
Stay updated on industry trends and best practices in logistics and supply chain management. Being knowledgeable about current challenges and innovations will show your commitment to continuous improvement and operational efficiency.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Operations Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your relevant experience in people management, operational excellence, and data analysis. Use specific examples to demonstrate how you've successfully led teams and improved performance in previous roles.
Showcase Your Skills: Make sure to mention your proficiency in MS Office and any experience with Lean, Six Sigma, or Kaizen techniques. These skills are particularly relevant to the role and can set you apart from other candidates.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also conveys your passion for operational excellence and leadership. Explain why you want to work at Amazon and how you can contribute to their mission of delivering the best results for customers.
How to prepare for a job interview at Amazon
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed teams in the past.
✨Demonstrate Data-Driven Decision Making
Highlight your experience in using data to influence business decisions. Be ready to share specific instances where your analysis led to improved operational performance.
✨Familiarise Yourself with Lean Techniques
Even if not required, having knowledge of Lean, Six Sigma, or Kaizen techniques can set you apart. Brush up on these methodologies and be ready to discuss how they can apply to Amazon's operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Think about challenges you've faced in previous roles and how you overcame them, especially in a logistical context.
