Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead fundraising data management and enhance CRM systems for effective income generation.
- Company: Join St John Ambulance, a charity dedicated to saving lives through first aid services and community support.
- Benefits: Enjoy 33 days holiday, competitive salary, health perks, and discounts on various services.
- Why this job: Make a real impact in communities while developing your career in a supportive environment.
- Qualifications: Experience with CRM platforms, data analytics, and strong leadership skills are essential.
- Other info: Diversity and inclusion are core values; everyone is supported to thrive.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Join to apply for the Fundraising & CRM Data Manager role at St John Ambulance
2 days ago Be among the first 25 applicants
Join to apply for the Fundraising & CRM Data Manager role at St John Ambulance
Get AI-powered advice on this job and more exclusive features.
This range is provided by St John Ambulance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from St John Ambulance
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
This role will be responsible for leading & managing fundraising data, and strategic oversight of fundraising data systems and processes, managing a team to employ process efficiencies and improve data quality ensuring seamless integration between CRM systems and external platforms to drive income generation across the full spectrum of the donor data landscape and deliver fundraising operations. You’ll also lead on behalf of fundraising on CRM development and enhancement requests to support data-driven fundraising decisions and strategies.
About You
- Extensive experience working across CRM platforms (including D365 Mission CRM or similar), managing system selections, and leading CRM enhancement projects.
- Skilled in data analytics, building reporting frameworks, and using database languages like SQL, along with managing data imports and Direct Debit processes.
- Proven ability to automate processes while ensuring compliance with GDPR and data security best practices.
- Demonstrated leadership and change management experience with a collaborative approach, influencing senior leaders in complex organisations.
- Competent in Microsoft applications, including Dynamics and the MS Office suite, with the ability to work under pressure and deliver results.
- Strong interpersonal, written, and verbal communication skills, with a commitment to organisational values and attention to detail.
About the Role
- Identify opportunities to improve efficiency through automation and optimised data processes and lead the transition from manual to automated solutions.
- Develop and manage a comprehensive fundraising data strategy and performance monitoring mechanisms to support sustainable income growth and informed decision-making.
- Work closely with senior Digital, Data & Technology teams, external suppliers, and internal stakeholders to build integrated data solutions and embed insights into fundraising strategies.
- Oversee fundraising data processes, reporting frameworks, compliance with data protection regulations, and manage best practices in data handling and campaign operations.
- Lead change management initiatives, including training, documentation, and managing the Fundraising Operations Lead to ensure effective implementation of data processes and systems.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at St John Ambulance by 2x
Sign in to set job alerts for “Manager Data Management” roles.
Cambridge, England, United Kingdom 3 days ago
Liverpool, England, United Kingdom 2 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 10 hours ago
Weybridge, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
Stoke-On-Trent, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Client Solutions Manager (CSM) – Ecommerce & Omni-Channel, Turkey
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 day ago
Slough, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 day ago
Crawley, England, United Kingdom 5 months ago
London, England, United Kingdom 9 hours ago
London, England, United Kingdom 1 month ago
Uxbridge, England, United Kingdom 1 week ago
Greenford, England, United Kingdom 1 day ago
Pickering, England, United Kingdom 3 weeks ago
St Albans, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Fundraising & CRM Data Manager employer: St John Ambulance
Contact Detail:
St John Ambulance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fundraising & CRM Data Manager
✨Tip Number 1
Familiarise yourself with the specific CRM platforms mentioned in the job description, particularly D365 Mission CRM. Understanding its functionalities and how it integrates with fundraising processes will give you a significant edge during interviews.
✨Tip Number 2
Showcase your experience in data analytics by preparing examples of how you've used data to drive fundraising decisions in previous roles. Be ready to discuss specific metrics or outcomes that resulted from your data-driven strategies.
✨Tip Number 3
Highlight your leadership skills by preparing anecdotes that demonstrate your ability to manage teams and influence senior leaders. Think about times when you successfully led change management initiatives or improved processes.
✨Tip Number 4
Research St John Ambulance's mission and values thoroughly. Being able to articulate how your personal values align with theirs will not only show your enthusiasm for the role but also your commitment to their cause.
We think you need these skills to ace Fundraising & CRM Data Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience with CRM platforms, data analytics, and leadership skills. Use specific examples that demonstrate your ability to manage fundraising data and improve processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the mission of St John Ambulance. Discuss how your background aligns with their goals, particularly in data management and fundraising strategies.
Showcase Relevant Skills: Emphasise your proficiency in database languages like SQL and your experience with compliance and data security. Mention any successful projects where you automated processes or improved data quality.
Proofread and Edit: Before submitting your application, carefully proofread your documents. Check for spelling and grammatical errors, and ensure that your writing is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at St John Ambulance
✨Know Your CRM Systems
Familiarise yourself with the specific CRM platforms mentioned in the job description, especially D365 Mission CRM. Be prepared to discuss your experience with these systems and how you've managed enhancements or selections in previous roles.
✨Showcase Your Data Skills
Highlight your proficiency in data analytics and database languages like SQL. Prepare examples of how you've built reporting frameworks or automated processes, ensuring you can explain the impact of these actions on fundraising efforts.
✨Demonstrate Leadership Experience
Be ready to discuss your leadership style and experiences, particularly in change management. Share specific instances where you've influenced senior leaders or led a team through transitions, focusing on collaboration and results.
✨Align with Their Values
Research St John Ambulance's commitment to diversity, inclusion, and community service. Be prepared to articulate how your personal values align with theirs and how you can contribute to their mission of saving lives and supporting communities.
