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- Tasks: Provide expert support for critical banking applications and manage incidents within ITIL frameworks.
- Company: Join a leading banking client focused on innovation and operational excellence.
- Benefits: Enjoy a comprehensive benefits package, including bonuses, overtime pay, and skills development opportunities.
- Why this job: Be part of a collaborative team working on mission-critical applications with room for growth and innovation.
- Qualifications: Experience in Unix application support and knowledge of technologies like WebSphere and MQ required.
- Other info: Participate in a 24/7 on-call rotation after training, with additional compensation.
The predicted salary is between 36000 - 60000 £ per year.
Get AI-powered advice on this job and more exclusive features.
Experienced Tech Recruiter with extensive experience in the Scottish market
Are you an experienced Unix Application Support Engineer looking for a role where your expertise truly matters?
This is an excellent opportunity to join our banking client’s Application Operations team, supporting critical banking applications across Payments, Treasury, Finance, Security & Data.
What You’ll Do
- Provide expert application support – Diagnose and resolve issues, ensuring stability and reliability.
- Manage incidents & changes – Work within ITIL frameworks to maintain smooth operations.
- Support critical projects – Contribute to application upgrades, security improvements, and system enhancements.
- Ensure resilience & compliance – Identify and mitigate risks, keeping applications secure and up to date.
- Engage with stakeholders – Collaborate with Project Managers, Incident Managers, and Technical Specialists.
- On-Call & Out-of-Hours Support – After training, you’ll participate in a 24/7 on-call rotation (additional compensation applies).
What You Bring
- Similar experience as a Unix-based Application Support with experience in technologies like WebSphere, MQ, TWS, Connect Direct, DataPower, DataStage, SAP Data Services, or Pega.
- Strong understanding of batch processing, cloud-based application support, and banking operations.
- ITIL knowledge, especially incident and change management.
- Problem-solving mindset and the ability to communicate effectively with both technical and non-technical stakeholders.
Why Join?
- Work on mission-critical banking applications in a fast-paced, collaborative environment.
- Opportunities for innovation, growth, and technical leadership.
- Comprehensive benefits package including bonus, on-call pay, overtime and ongoing skills development.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT System Operations and Maintenance
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Application Support Unix employer: Eden Scott
Contact Detail:
Eden Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Unix
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as WebSphere and MQ. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Brush up on your ITIL knowledge, particularly around incident and change management. Being able to speak confidently about these frameworks will demonstrate your readiness for the role and your understanding of best practices.
✨Tip Number 3
Prepare examples of how you've successfully diagnosed and resolved application issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see your problem-solving skills in action.
✨Tip Number 4
Network with professionals in the banking and IT support sectors. Engaging with others in the field can provide insights into the company culture and expectations, plus it might lead to valuable referrals that could help you land the job.
We think you need these skills to ace Application Support Unix
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Unix-based application support and relevant technologies like WebSphere, MQ, and DataStage. Use specific examples to demonstrate your problem-solving skills and ITIL knowledge.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the banking sector. Mention how your background aligns with the responsibilities of providing expert application support and managing incidents within ITIL frameworks.
Showcase Relevant Experience: When detailing your work history, focus on your experience in supporting critical applications and any involvement in application upgrades or security improvements. Highlight your ability to engage with stakeholders effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a technical support role.
How to prepare for a job interview at Eden Scott
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Unix-based systems and the specific technologies mentioned in the job description, such as WebSphere and MQ. Highlight any relevant projects where you successfully diagnosed and resolved issues.
✨Understand ITIL Frameworks
Since the role involves managing incidents and changes within ITIL frameworks, brush up on your knowledge of ITIL principles. Be ready to explain how you've applied these principles in past roles to maintain smooth operations.
✨Demonstrate Problem-Solving Abilities
Prepare examples that showcase your problem-solving mindset. Think of situations where you identified risks or challenges and how you effectively communicated solutions to both technical and non-technical stakeholders.
✨Engage with Stakeholders
The role requires collaboration with various stakeholders. Be ready to discuss your experience working with Project Managers and Technical Specialists, and how you ensure effective communication and teamwork in high-pressure situations.
