Account Manager - Medical

Account Manager – Medical

Real Chemistry – joining a global agency dedicated to transforming healthcare.

Job Summary

As an Account Manager, you will be the key day-to-day contact for clients, managing relationships, overseeing medium-sized projects, coaching junior team members, and ensuring timely delivery.

Responsibilities

• Act as day-to-day client contact: deliver status updates, respond to queries, share recommendations, manage expectations, and communicate specifications to the team.
• Manage the day-to-day account processes: lead internal meetings, review content, delegate tasks, and monitor the status of all projects.
• Own medium-sized client projects, delivering to high standards within budget and approved timelines.
• Understand client needs and preferences, building an awareness of their strategy and brand.
• Develop written deliverables, review junior work, and ensure accuracy before senior review.
• Identify growth opportunities, share new ideas, and support new business efforts (research, pitches, brainstorming).
• Co-guide junior team members, supervise, coach, delegate, and inspire growth.
• Assist with financial management: update Salesforce opportunities, invoicing, forecasting, budgeting, and resource planning.
• Complete timesheets, expense claims, and review other project timesheets as needed.
• Participate in internal initiatives that enrich the Medical Communications team and the wider Real Chemistry culture.
• Engage with industry developments, share insights, and raise your internal profile.

Qualifications

• Relevant degree in a scientific subject.
• Highly organized with strong multitasking, prioritisation and detail-orientated.
• Independent thinker, yet a team player who mentors junior staff.
• Experience delegating tasks and managing timelines.
• Confident in communicating with managers when deadlines may not be met or issues arise.
• Demonstrated strong work ethic, delivering on client requests on time and within budget.
• Ability to develop project scopes and vendor contracts.
• Excellent business communication, both informal and formal, written and oral.
• High energy and adaptable to fast-paced, evolving environments.

Culture & Benefits

Real Chemistry is proud to be Great Place to Work® certified and offers a comprehensive benefit programme tailored to location. Benefits include generous paid time off, optional private medical, dental and vision plans, mental-wellness coaching, LinkedIn Learning, and free office snacks. We practise a flexible hybrid approach; in-office attendance is expected two days per week for those near an office, with additional work-from-home flexibility.

Equal Opportunity

Real Chemistry is an Equal Opportunity employer. We encourage motivated and qualified applicants to apply without regard to race, colour, religion, sex (including pregnancy), sexual orientation, gender identity, ethnicity, national origin, age, disability or any other protected characteristic. If you need accommodations during the interview process, please let your recruiter know.

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