Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support to clients via phone, email, and in person.
- Company: Join a growing business in a niche industry with bespoke training opportunities.
- Benefits: Enjoy a highly competitive salary and excellent company benefits.
- Why this job: Be the go-to engineer in a skilled team while expanding your expertise.
- Qualifications: A background in Science or Engineering is essential; technical support experience is a plus.
- Other info: Some travel to client sites and exhibitions is required.
The predicted salary is between 36000 - 60000 £ per year.
Technical Support Engineer Highly Competitive Salary + Excellent Company Benefits Winchester, Hampshire Do you have a Science / Engineering background, looking to work within a niche industry offering technical support to a variety of specialist clients? On offer is an excellent opportunity to join a growing business who offer bespoke training in a highly varied position. This business is going from strength to strength and are looking to expand their engineering department as demand for their services continue to grow. This position would require you to provide support to a wide range of clients via the phone email and in person. Whilst most of the role is based within the office, it will require some travel to client sites and to exhibitions. This position would suit someone from a Science / Engineering background, looking to be the go to engineer working within a highly skilled Technical Support department within a niche industry. The Role: Providing Technical support to UK & European Clients Travel to Client Sites & Exhibitions Further training on offer The Person: Science / Engineering background Technical Support experience advantageous Looking to join a growing b…
Technical Support Engineer employer: Rise Technical Recruitment
Contact Detail:
Rise Technical Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Make sure to highlight any relevant technical support experience you have during your conversations with us. This role is all about providing exceptional support, so showcasing your problem-solving skills and customer service experience will set you apart.
✨Tip Number 2
Familiarize yourself with the niche industry we operate in. Understanding the specific challenges our clients face will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Be prepared to discuss your science or engineering background in detail. We value candidates who can connect their academic knowledge to real-world applications, especially in a technical support context.
✨Tip Number 4
Show enthusiasm for ongoing training and development. We are committed to helping our team grow, so expressing your eagerness to learn and adapt will resonate well with us.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous technical support experience you have, especially in a science or engineering context. Tailor your CV to showcase how your background aligns with the requirements of the Technical Support Engineer role.
Showcase Communication Skills: Since the role involves providing support via phone and email, it's important to demonstrate your communication skills. Use examples in your cover letter that illustrate your ability to explain complex technical issues clearly and effectively.
Express Willingness to Travel: Mention your openness to travel for client site visits and exhibitions. This shows that you are flexible and ready to engage with clients directly, which is a key aspect of the job.
Research the Company: Take some time to learn about the company and its niche industry. Mentioning specific details about the company in your application can demonstrate your genuine interest in the position and help you stand out.
How to prepare for a job interview at Rise Technical Recruitment
✨Showcase Your Technical Knowledge
Make sure to highlight your science or engineering background during the interview. Be prepared to discuss specific technical concepts and how they relate to the role, as this will demonstrate your expertise and suitability for the position.
✨Prepare for Client Interaction Scenarios
Since the role involves providing support to clients via phone, email, and in person, think of examples from your past experiences where you successfully handled client inquiries or resolved technical issues. This will show your ability to communicate effectively and provide excellent customer service.
✨Research the Company and Industry
Familiarize yourself with the company’s services and the niche industry it operates in. Understanding their client base and the challenges they face will allow you to ask insightful questions and demonstrate your genuine interest in the role.
✨Emphasize Your Willingness to Learn
Since the company offers bespoke training, express your eagerness to learn and grow within the role. Discuss any relevant training or certifications you have pursued in the past, and convey your enthusiasm for further development in a technical support capacity.
