Rental Manager in Washington, Tyne and Wear

Rental Manager

Washington, NE38 7LW
Up to £40,000 DOE
Full-time | Permanent

About the Role
Were seeking a hands-on and commercially focused Rental Manager to oversee all aspects of our equipment rental operations. This is a key role responsible for optimising asset utilisation, driving customer satisfaction, and contributing to revenue growth.

Key Responsibilities

Fleet Management

• Oversee a range of rental assets (tools, pumps, lighting, safety gear, coating systems)

• Coordinate inspections, servicing, repairs, and replacements

• Ensure full compliance with health & safety and regulatory standards (PUWER, LOLER, ATEX)

Rental Operations

• Manage end-to-end rental transactions from enquiry to return

• Maintain contracts, pricing, and rental terms in line with business strategy

• Schedule logistics for asset mobilisation, delivery, and collection

Customer Management

• Act as the main contact for rental customers, ensuring fast resolution of queries

• Build and maintain strong client relationships to secure ongoing business

• Understand and respond to unique project requirements

Team Leadership

• Lead rental coordinators and technicians

• Work closely with Sales, Procurement, and Warehouse teams for seamless service delivery

• Train staff on safe handling and use of equipment

Commercial Focus

• Monitor rental KPIs (utilisation, availability, downtime, revenue)

• Support forecasting and budgeting for rental services

• Recommend fleet upgrades and new equipment investments

Requirements

• 3+ years of experience in rental management, industrial equipment, or fleet operations

• Strong understanding of tools and industrial equipment

• Familiarity with asset tracking systems or rental management software

• Excellent organisational, leadership, and communication skills

• Knowledge of PUWER, ATEX, or inspection frameworks is a plus

• Full UK driving licence (essential)

Desirable

• HNC/HND or equivalent in Engineering, Operations or Business

• IOSH/NEBOSH safety training

• Forklift or HIAB licence (advantageous)

Whats on Offer

• Salary up to £40,000 depending on experience

• Opportunities for career progression

• Ongoing training and development

• Company pension and standard benefits