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For Companies Join Our Dynamic Team at Davies!
Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement. Heres why youll love being part of our family:
Why You\’ll Love It Here:
- Valued and Supported: At Davies, you\’re more than just an employee; you\’re a vital contributor. We celebrate your unique skills and perspectives, and were committed to your personal and professional growth.
- Perks Galore: Enjoy exclusive discounts at over 800 retailers, 25 days of vacation (plus up to 5 extra days each year!), and continuous learning opportunities to develop your skills and earn professional qualifications.
What will your day look like:
- Proactive Case Management: Take charge of your caseload and ensure we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly
- Customer Interactions: Handle interactions with clients and direct customers with professionalism and a touch of TCF (Treating Customers Fairly).
- Third-Party Management: Manage suppliers effectively, driving cases to settlement while balancing service, cost, and time.
- Craftsmanship: Deliver top-notch work following internal processes and guidelines. Picasso would be proud.
- Compliance: Adhere to governance, stick to the rules, and keep data secure. Youre the claim whisperer.
- Self-Development: Embrace feedback, learn, and grow with PDRs and learning courses. Your career progression is our priority.
- Team Player: Bring positive vibes, great teamwork, and contribute to a culture that feels like home.
Knowledge and Abilities:
How We Measure Success:
- SLA Performance: Youll ace it.
- Phone Audit: Your phone skills? A+.
- Lifecycle Metrics: Youll own them.
- Audit Compliance: No breaches here.
- PDR Forms: Completed and shining.
- Team Performance: Youre the MVP.
What Were Looking For:
- Relevant Property Claims Experience
- Good Customer Service Skills
- Time Management Wizardry
- Interpersonal Charm
Ready to Advance Your Career?
At Davies, were committed to your growth. With us, youll have the opportunity to:
- Develop Your Skills: Access continuous learning opportunities and earn professional qualifications.
- Climb the Career Ladder: We prioritize internal promotions and provide clear pathways for career advancement.
- Expand Your Horizons: Take on new challenges and responsibilities that will help you grow both personally and professionally.
- If you\’re passionate about making a difference and ready to take your career to the next level, apply now and lets create something extraordinary together!
Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100\’s of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working; hybrid, work from home or join a collaborative office space
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
Contact Detail:
The Davies Group Recruiting Team
