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- Tasks: Resolve transport issues and provide top-notch customer service daily.
- Company: Join CMA CGM, a global leader in shipping and logistics with a commitment to sustainability.
- Benefits: Enjoy opportunities for growth, a dynamic work environment, and a chance to make an impact.
- Why this job: Be part of a pioneering company aiming for Net Zero Carbon by 2050 while helping in humanitarian efforts.
- Qualifications: No specific experience required; just bring your passion for problem-solving and customer service.
- Other info: Work in a diverse team across 160 countries with a focus on innovation and efficiency.
The predicted salary is between 28800 - 42000 £ per year.
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group\’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. THE ROLE To ensure transport non-conformance issues are resolved in a timely and cost effective manner whilst delivering high levels of customer service and meeting customer expectations. General Transport administration duties. RESPONSIBILITIES To be the first port of call for transport issues Build strong working relationships with clients and internal customers Advising…
Transport Support Advisor x2 employer: CMA CGM Shipping Limited
Contact Detail:
CMA CGM Shipping Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Support Advisor x2
✨Tip Number 1
Familiarize yourself with the shipping and logistics industry, especially the specific services offered by CMA CGM. Understanding their operations will help you speak confidently about how you can contribute to resolving transport issues.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since the role emphasizes high levels of customer service, be prepared to share examples of how you've successfully managed client relationships in the past.
✨Tip Number 3
Research common transport non-conformance issues and think about how you would approach resolving them. This proactive mindset will demonstrate your problem-solving abilities and readiness for the role.
✨Tip Number 4
Network with current or former employees of CMA CGM or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Transport Support Advisor x2
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Transport Support Advisor position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in transport administration or customer service. Use specific examples that demonstrate your ability to resolve issues and build strong relationships.
Showcase Problem-Solving Skills: Since the role involves resolving transport non-conformance issues, include examples of how you've successfully handled similar challenges in the past. This will show your potential employer that you can meet their expectations.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for working with CMA CGM Group. Mention their commitment to innovation and sustainability, and how your values align with theirs.
How to prepare for a job interview at CMA CGM Shipping Limited
✨Understand the Company’s Mission
Familiarize yourself with CMA CGM's commitment to energy transition and their goal of becoming Net Zero Carbon by 2050. This shows that you align with their values and are aware of their initiatives.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you successfully resolved transport issues or provided exceptional customer service. Highlight your ability to build strong relationships with clients.
✨Know the Logistics Industry
Brush up on current trends in shipping and logistics, especially regarding alternative fuels and innovative solutions. Being knowledgeable will help you engage in meaningful discussions during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in transport non-conformance issues. Practice articulating your thought process and how you would handle specific challenges.
