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For Companies At a Glance
- Tasks: Diagnose and repair vehicle faults while providing top-notch customer service.
- Company: Join a leading specialist vehicle company known for its excellence and innovation.
- Benefits: Enjoy a competitive salary, flexible hours, and ongoing training in a supportive team.
- Why this job: Perfect for those who love problem-solving and want a dynamic, mobile role with growth potential.
- Qualifications: NVQ Level 3 in Heavy Vehicle Service and Maintenance; experience in field service preferred.
- Other info: Opportunity to work with electric vehicles and gain valuable industry qualifications.
The predicted salary is between 36000 - 46000 £ per year.
Optimise by Recruitment Ltd is proud to be partnering with a leading specialist vehicle company to recruit a skilled and customer-focused Field Service Engineer. If you have a passion for vehicle maintenance, problem-solving, and enjoy working on the move, this could be the perfect opportunity for you.
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Monday to Friday, 45 hours per week (8:00 17:30) with flexible 40-hour option available
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Competitive salary up to £46,000 depending on experience
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Varied and mobile role with career progression opportunities
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Supportive team environment with ongoing training and development
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Opportunity to work for a well-established and respected employer
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Diagnosing and repairing faults on vehicle chassis and mounted equipment
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Performing servicing and maintenance to high standards
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Preparing vehicles for MOT inspections and ensuring compliance with Department of Transport regulations
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Using diagnostic software and tools to identify and fix issues
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Logging all work accurately using PDA software
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Traveling to customer sites across the UK
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Communicating clearly with customers and delivering excellent service
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Supporting health and safety procedures and completing risk assessments
What Were Looking For:
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NVQ Level 3 or equivalent qualification in Heavy Vehicle Service and Maintenance
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Experience in a similar field service or workshop engineering role
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Strong diagnostic and fault-finding skills
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Knowledge of vehicle technology and compliance standards
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Ability to work independently and manage your own workload
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Excellent communication and customer service skills
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Flexibility to travel and work varied hours
Desirable:
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Experience with electric vehicles
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IRTEC qualification
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HGV Class 2 licence
Field Service Engineer in Walsall employer: Optimise by Recruitment Ltd
Contact Detail:
Optimise by Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Walsall
✨Tip Number 1
Familiarise yourself with the latest vehicle technology and compliance standards, especially if you have experience with electric vehicles. This knowledge will not only boost your confidence but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the automotive industry, particularly those who work as Field Service Engineers. Attend relevant workshops or seminars to make connections and learn about potential job openings that may not be advertised.
✨Tip Number 3
Prepare for potential interviews by practising common technical questions related to vehicle diagnostics and fault-finding. Being able to articulate your problem-solving process will impress interviewers and show your expertise.
✨Tip Number 4
Highlight your customer service skills during any discussions or interviews. Since this role involves communicating with customers, showcasing your ability to deliver excellent service can set you apart from other candidates.
We think you need these skills to ace Field Service Engineer in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and field service roles. Emphasise your NVQ Level 3 qualification and any specific skills related to diagnosing and repairing vehicle faults.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for vehicle maintenance and problem-solving. Mention your experience with diagnostic tools and your ability to communicate effectively with customers, as these are key aspects of the role.
Highlight Relevant Experience: In your application, focus on your previous roles that involved similar responsibilities, such as servicing vehicles or working in a workshop environment. Include any experience with electric vehicles or IRTEC qualifications if applicable.
Showcase Your Soft Skills: Don't forget to mention your excellent communication and customer service skills. Provide examples of how you've successfully interacted with customers in the past, as this will demonstrate your fit for the supportive team environment.
How to prepare for a job interview at Optimise by Recruitment Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with vehicle maintenance and diagnostics. Highlight specific examples where you've successfully diagnosed and repaired faults, as this will demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Customer Service
Since the role involves direct interaction with customers, it's crucial to showcase your communication skills. Share instances where you've provided excellent customer service, especially in challenging situations, to illustrate your ability to maintain a positive relationship with clients.
✨Demonstrate Flexibility and Independence
Field Service Engineers often work independently and need to manage their own schedules. Discuss your ability to adapt to changing circumstances and how you prioritise tasks effectively while on the move. This will show that you're capable of handling the demands of the role.
✨Prepare for Technical Questions
Expect to face technical questions related to vehicle technology and compliance standards. Brush up on relevant regulations and be ready to explain how you would approach specific diagnostic challenges. This preparation will help you stand out as a knowledgeable candidate.
