Service Colleague

Service Colleague

Gravesend Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and keeping our stores running smoothly.
  • Company: Asda is a leading retailer dedicated to excellent customer service and teamwork.
  • Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
  • Why this job: This role offers flexibility, teamwork, and the chance to learn new skills while making customers smile.
  • Qualifications: A friendly attitude and eagerness to learn are all you need to apply!
  • Other info: Flexible shifts available; must be open to late and weekend work.

Job Title

Service Colleague

Location

FS – 1446 Chalk Greggs

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

8

Pay Rate

£12.60

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

8 February 2026

Service Colleague (Food Services)

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.

You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

  • Customer-focused: You enjoy helping people and making their experience a positive one.
  • Team player: You work well with others and support your colleagues.
  • Reliable: You show up ready to work and take pride in what you do.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

  • A friendly and helpful approach to customer service.
  • Willingness to work in a fast-paced food service environment.
  • Good communication skills and a team mindset.
  • Flexibility to work a range of shifts, including weekends and evenings.

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application…

Everything you\’ll love

Alongside a competitive salary, you\’ll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
  • Company pension
  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
  • Colleague recognition programme
  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

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Service Colleague employer: ASDA

Asda is an exceptional employer that prioritises flexibility and employee well-being, making it an ideal workplace for those seeking a part-time role in Gravesend. With a competitive salary, generous colleague discounts, and a strong focus on inclusion and personal development, employees are encouraged to grow and thrive within a supportive team environment. The company also offers a range of benefits, including access to financial coaching and comprehensive wellbeing support, ensuring that every colleague feels valued and empowered.
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Contact Detail:

ASDA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the various departments in the store. Since the role involves working across multiple areas, having a good understanding of how each department operates will help you stand out during the interview.

✨Tip Number 2

Show your enthusiasm for customer service. Be prepared to share examples of how you've provided excellent service in the past, as this is a key aspect of the Service Colleague role.

✨Tip Number 3

Be flexible and open about your availability. Since the job requires working late and weekends, demonstrating your willingness to adapt your schedule can make you a more attractive candidate.

✨Tip Number 4

Research Asda's values and culture. Understanding what the company stands for and how they prioritise customer experience will help you align your answers with their expectations during the interview.

We think you need these skills to ace Service Colleague

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Sales Skills
Basic Food Preparation Skills
Inventory Management
Positive Attitude
Enthusiasm for Learning

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what a Service Colleague does. Highlight your ability to work across various departments and your commitment to providing excellent customer service.

Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise your friendly nature, teamwork abilities, and any previous retail or customer service experience.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've provided great customer experiences in the past and your willingness to learn new skills.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at ASDA

✨Show Your Friendly Side

As a Service Colleague, being naturally friendly is key. During the interview, make sure to smile and engage warmly with your interviewer. This will demonstrate your ability to connect with customers and create a welcoming atmosphere.

✨Highlight Your Flexibility

Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt. Share examples of how you've successfully managed flexible work schedules in the past.

✨Demonstrate Team Spirit

This position involves working across multiple departments, so emphasise your teamwork skills. Talk about experiences where you collaborated with others to achieve a common goal, showcasing your ability to contribute positively to a team environment.

✨Prepare for Customer Scenarios

Expect questions about customer service situations. Think of examples where you provided excellent service or resolved issues effectively. This will show that you understand the importance of customer satisfaction in retail.

Service Colleague
ASDA
Location: Gravesend
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