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- Tasks: Process customer orders and handle queries in a dynamic office environment.
- Company: Join an award-winning, family-owned business with a modern workspace in Cheddar.
- Benefits: Enjoy a competitive salary of £25k and flexible working hours.
- Why this job: Be part of a supportive team that values accuracy and customer satisfaction.
- Qualifications: Strong computer skills, attention to detail, and previous order processing experience preferred.
- Other info: Work in an open-plan office with a friendly atmosphere.
The predicted salary is between 21000 - 29000 £ per year.
Order Processor / Office Administrator / Customer service Cheddar Monday – Friday Flexible between 8am-5pm, 35 hours per week, so either 8am to 4pm or 9-5. Salary £25k excellent benefits My client an award winning, growing family owned business is looking to recruit an Order Processor / Office Administrator / Customer service person for their modern site in Cheddar. Role – overview: The Customer Service Order Processor / Office administrator will be an integral part of the Customer Service Team. Your main responsibility will be to process customers orders to meet supply chain partners time deadlines. The role will also require dealing with customer phone call queries & creating system driven CRM's. The successful Customer Service Order Process / Office Administrator will be working in an open plan office and spend 70/80% of your time order processing and some time covering the phones. Role – Tasks: Managing the end-to-end order processing for our customers' orders – to include Daily collating & processing orders Daily distributors Box Count Uploading Confirmation files onto Computer System Dealing with late customer orders Managing our Manufacturer's order queries. Key skills required for the role Excellent Computer skills including use of Excel Excellent customer service skills Accurate / Attention to detail Happy answering phone Some form of order processing experie…
Order Processor employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor
✨Tip Number 1
Familiarise yourself with order processing systems and CRM software. Since the role involves managing customer orders and queries, having a solid understanding of these tools will give you an edge during the interview.
✨Tip Number 2
Brush up on your Excel skills, as this is crucial for the role. Practice using functions like VLOOKUP and pivot tables to demonstrate your proficiency in handling data effectively.
✨Tip Number 3
Prepare to showcase your customer service experience. Think of specific examples where you've successfully resolved customer issues or improved their experience, as this will highlight your suitability for the role.
✨Tip Number 4
Research the company and its values. Understanding their business model and what makes them unique will help you align your answers with their expectations during the interview process.
We think you need these skills to ace Order Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in order processing, customer service, and office administration. Use keywords from the job description to demonstrate that you meet the specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant skills, such as excellent computer skills and attention to detail, and explain how they make you a great fit for the position.
Showcase Your Customer Service Skills: In your application, provide examples of how you've successfully handled customer queries in the past. This could include specific situations where you resolved issues or improved customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Click To Hired
✨Showcase Your Attention to Detail
As an Order Processor, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Your Customer Service Skills
Since the role involves dealing with customer queries, highlight your customer service experience. Share stories that illustrate how you effectively handled difficult situations or provided exceptional service.
✨Familiarise Yourself with Order Processing Systems
Research common order processing systems and CRM tools. If you have experience with any specific software, mention it during the interview to show your readiness for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think of examples where you managed tight deadlines or resolved conflicts, as these will demonstrate your capability to thrive in a fast-paced environment.
