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- Tasks: Manage customer accounts, collect payments, and ensure accurate billing.
- Company: PH Water & Air Technologies values quality, client relationships, and team growth.
- Benefits: Enjoy 34 days off, private healthcare, a pension scheme, and more perks.
- Why this job: Develop your finance career in a supportive environment with real impact.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: This hybrid role requires office presence 2-3 days a week.
Here at PH Water & Air Technologies, we re excited to welcome a Credit Controller to our growing team.
In this role, you ll take ownership of our debtor ledger, playing a key part in maintaining healthy cash flow through the timely collection of payments. You ll actively manage customer accounts, follow up on outstanding invoices, and build strong relationships to resolve payment queries with confidence and professionalism.
Beyond day-to-day credit control, you ll assess credit risk, set and review credit limits, and work collaboratively with colleagues across the business to ensure accurate billing and smooth account reconciliation. This is a role where your proactive mindset will make a real difference, helping to minimise bad debt and strengthen our financial stability as we continue to grow.
If you re looking for a position that offers not just responsibility but also the chance to develop and progress in a supportive environment, this is an excellent opportunity to take the next step in your finance career.
What you receive for joining us:
We offer a comprehensive benefits package, including 25 days of annual leave, bank holidays, and your birthday off, giving you a total of 34 days away from work each year. You will also have access to a pension scheme, private healthcare, a financial loyalty programme, and a variety of additional perks we would be happy to share with you. This is a hybrid and agile role based in Farnborough, with an expectation of working in the office two to three days per week, Monday to Friday, 8am to 5pm.
Here s a look at some of the things you ll be doing:
- Provide financial and administrative support to colleagues, clients, and stakeholders by ensuring timely and accurate processing of financial data in line with company policies and statutory reporting requirements. Prepare weekly bank reconciliations for both receipts and payments accounts, allocate daily bank receipts to customer accounts, and update the cashflow spreadsheet with daily transactions
- Maintain debtor days below 50 by creating aged debt reports, chasing outstanding balances, handling customer queries promptly, and escalating overdue debts when necessary. Continuously manage debtor balances and upload invoices to customer finance portals where no direct contact is available
- Assist with financial duties across both ARA and PH Water entities within the Water division. Actively contribute to continuous improvement processes and the achievement of wider business objectives
- Represent the company professionally both internally and externally. Ensure compliance with the Health & Safety Policy, maintain safe working practices, and report accidents or near misses in accordance with safety procedures
Can you show experience in some of these areas?
- We re looking for someone with some experience in credit control who s confident managing customer accounts and chasing payments
- You\’re someone who s confident on the phone and enjoys communicating with people. You re reliable, approachable, and work well with others
- You bring a positive attitude, learn new processes quickly, and thrive in a fast-paced, ever-changing environment. You stay calm under pressure and take pride in consistently delivering high-quality work
Introducing our organisation:
PH Water & Air Technologies: We pride ourselves on quality workmanship, strong client relationships, and supporting our team s growth through ongoing training and development. Join us and be part of a company that values your skills and work-life balance.
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Credit Controller employer: Compliance Group
Contact Detail:
Compliance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the specific financial software and tools commonly used in credit control. Being able to demonstrate your proficiency in these systems during an interview can set you apart from other candidates.
✨Tip Number 2
Prepare examples of how you've successfully managed customer accounts and resolved payment queries in the past. This will showcase your experience and ability to build strong relationships, which is crucial for this role.
✨Tip Number 3
Research PH Water & Air Technologies thoroughly. Understanding their business model and values will help you align your answers with what they are looking for, demonstrating your genuine interest in the company.
✨Tip Number 4
Practice your communication skills, especially over the phone. Since the role involves a lot of interaction with customers, being able to convey confidence and professionalism in your voice will be key to making a positive impression.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control and customer account management. Use specific examples that demonstrate your ability to manage debtor ledgers and resolve payment queries.
Craft a Strong Cover Letter: Write a cover letter that showcases your proactive mindset and ability to build strong relationships. Mention how your skills align with the responsibilities outlined in the job description, such as maintaining cash flow and managing outstanding invoices.
Highlight Relevant Skills: In your application, emphasise skills like communication, reliability, and the ability to work under pressure. These traits are essential for the role and should be clearly articulated in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a finance role.
How to prepare for a job interview at Compliance Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of cash flow management, debtor days, and credit risk assessment. Being able to discuss these topics confidently will show that you understand the role's responsibilities.
✨Demonstrate Communication Skills
Since the role involves managing customer accounts and resolving payment queries, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients in the past, especially in challenging situations.
✨Showcase Your Proactive Mindset
The job description highlights the importance of a proactive approach. Think of instances where you've taken initiative to improve processes or resolve issues before they escalated. Be ready to share these examples during your interview.
✨Research the Company Culture
PH Water & Air Technologies values quality workmanship and team growth. Familiarise yourself with their mission and values, and be prepared to discuss how your personal values align with theirs. This will demonstrate your genuine interest in the company.
