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- Tasks: Lead service delivery and develop operational strategies to transform lives.
- Company: Join a dedicated team committed to ending homelessness with evidence-based support.
- Benefits: Enjoy a competitive salary, pension, and employee assistance programs.
- Why this job: Make a real difference in people's lives while working in a dynamic leadership role.
- Qualifications: Proven leadership experience and a passion for tackling homelessness are essential.
- Other info: Work closely with the CEO and senior team to drive continuous improvement.
Executive Director of Service Operations – Essex Are you a dynamic, results-driven leader with a passion for tackling homelessness? Do you have a proven track record of empowering teams and creating sustainable, high-impact services? Our client is looking for a Director of Operations to join their executive leadership team and help them shape the future of homelessness support. They are committed to ending homelessness by providing tailored, evidence-based support that puts people at the heart of what they do. Their work is grounded in psychological insights and a deep understanding of the complex needs of individuals facing homelessness. Aiming for excellence, sustainability, and measurable outcomes that make a real difference to people’s lives. Benefits: * Salary banding: £65,000 – £70,000pa DOE * Hours of work 37hrs – 9am -5pm * Death in service 3 x Salary * Employee Assistance program * Pension As the Director of Operations, you will be at the forefront of service development and delivery. Reporting directly to the CEO, you will lead a senior team to deliver an operational strategy that transforms lives. Your expertise will guide the team through continuous improvement, ensuring that services are impactful, efficient, and responsive to the evolving needs of the community. Key Responsibilities: * Lead Service Delivery: Develop and implement operational strategies that drive impactful services and achieve ambitious KPIs. * Champion Team Development: Lead and mentor senior managers, instilling a culture of coaching, collaboration, and continuous improvement. * Strategic Partnerships: Represent the charity in key external partnerships, ensuring their voice is heard and their work is supported. * Financial Leadership: Oversee budgeting, financial management, and resource allocation to maximize impact while maintaining fiscal responsibility. * Safeguarding and Governance: Ensure compliance with safeguarding, health and safety, and sector best practices. About You: * Expert Leadership: A strong track record in leading teams, driving change, and fostering a culture of excellence. * Experience with Complex Needs: Deep knowledge of homelessness, safeguarding vulnerable adults, and implementing psychologically informed approaches. * Data-Driven: Ability to analyse outcomes and adapt strategies to ensure services are continuously improving. * Financial Acumen: Experience managing complex budgets and making decisions within resource constraints. * Collaborative Approach: A natural communicator who thrives in cross-organisational teamwork and partnership development. If you are ready to bring your expertise to a role that has real potential to improve the lives of the most vulnerable, apply today and help continue the mission to create sustainable, life-changing outcomes for those in need and lead the charge in ending homelessness! For more information and full job description and person specification please apply with your CV and contact Esther Greenwood at Satarah Recruitment
Executive Director of Service Operations employer: Satarah Recruitment
Contact Detail:
Satarah Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Director of Service Operations
✨Tip Number 1
Network with professionals in the homelessness sector. Attend relevant conferences, workshops, or community events to connect with individuals who share your passion and may have insights into the role.
✨Tip Number 2
Research the organization thoroughly. Understand their mission, values, and current projects. This knowledge will help you align your experience with their goals during discussions.
✨Tip Number 3
Prepare to discuss your leadership style and how it has led to successful outcomes in previous roles. Be ready to provide specific examples of how you've empowered teams and driven service improvements.
✨Tip Number 4
Stay updated on the latest trends and challenges in homelessness support. Being knowledgeable about current issues will demonstrate your commitment and readiness to tackle the complexities of the role.
We think you need these skills to ace Executive Director of Service Operations
Some tips for your application 🫡
Understand the Mission: Before applying, take time to understand the organization's mission and values. Highlight your passion for tackling homelessness and how your experience aligns with their goals in your application.
Tailor Your CV: Customize your CV to emphasize your leadership experience and any relevant achievements in service operations. Use metrics to demonstrate your impact in previous roles, especially in areas related to homelessness or community support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your vision for service delivery and operational excellence. Discuss specific strategies you would implement to enhance service impact and sustainability, reflecting on your understanding of the complex needs of individuals facing homelessness.
Highlight Team Empowerment: In your application, provide examples of how you have empowered teams in the past. Discuss your approach to leadership and how you foster a culture of continuous improvement and collaboration within your teams.
How to prepare for a job interview at Satarah Recruitment
✨Show Your Passion for Tackling Homelessness
Make sure to express your genuine passion for addressing homelessness during the interview. Share personal stories or experiences that highlight your commitment to this cause, as it will resonate with the organization's mission.
✨Demonstrate Leadership Experience
Prepare specific examples of how you've empowered teams and led successful service operations in the past. Highlight measurable outcomes and improvements you've achieved, as this will showcase your ability to drive impactful services.
✨Understand the Psychological Insights
Familiarize yourself with the psychological aspects of homelessness support. Be ready to discuss how these insights can inform service delivery and improve outcomes for individuals facing homelessness.
✨Discuss Continuous Improvement Strategies
Be prepared to talk about your approach to continuous improvement in service delivery. Share strategies you've implemented in previous roles that have led to enhanced efficiency and responsiveness to community needs.
