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- Tasks: Maintain and troubleshoot fire and security systems while delivering top-notch customer service.
- Company: Join a dynamic team dedicated to ensuring safety and security across Northern Ireland.
- Benefits: Enjoy competitive pay, continuous training, and the chance to work in diverse locations.
- Why this job: Be part of a vital role that makes a real difference in community safety and security.
- Qualifications: No specific experience required; just a passion for technology and problem-solving.
- Other info: Flexible hours with occasional emergency call-outs; perfect for those seeking hands-on experience.
The predicted salary is between 20400 - 34000 £ per year.
Service and Maintenance Engineer
34k
Covering NI
As an Engineer on our Support Team, you will carry out routine maintenance and testing of fire and electronic security systems at client premises with troubleshooting and repairing of faults.
RESPONSIBILITIES/DUTIES:
- Maintaining Fire / CCTV/ Intruder and Access Control systems
- Always delivering high calibre customer service
- Assist with completion of necessary on-site documentation for customer files
- Provide effective emergency call-out cover for security systems (including out of hours rota)
- Cover wide geographic areas across NI with occasional work in ROI
- Undertake continuous training to improve professional development
- This list is not exhaustive, you may be asked to complete other related duties as and when required
Service and Maintenance Engineer employer: Black Fox Solutions
Contact Detail:
Black Fox Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Maintenance Engineer
✨Tip Number 1
Familiarise yourself with the specific fire and electronic security systems mentioned in the job description. Understanding the technical aspects of these systems will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since delivering high calibre customer service is a key responsibility, be ready to share examples of how you've successfully managed client relationships or resolved issues in the past.
✨Tip Number 3
Prepare to discuss your experience with emergency call-out situations. Being able to articulate how you've handled urgent repairs or maintenance tasks will show that you're reliable and can perform under pressure, which is crucial for this role.
✨Tip Number 4
Research the company culture at StudySmarter and align your values with theirs. Showing that you understand and fit into their work environment can set you apart from other candidates and make a positive impression.
We think you need these skills to ace Service and Maintenance Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and duties of a Service and Maintenance Engineer. Highlight your relevant experience in maintaining fire, CCTV, intruder, and access control systems.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the job requirements. Emphasise any previous roles where you provided high-quality customer service or handled emergency call-outs.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your commitment to continuous professional development. Mention specific examples of how you've successfully troubleshot and repaired faults in similar systems.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Black Fox Solutions
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of fire and electronic security systems. Be prepared to discuss specific technologies, troubleshooting methods, and any relevant certifications you hold.
✨Customer Service Focus
Since delivering high calibre customer service is key, think of examples from your past experiences where you went above and beyond for a client. This will show that you understand the importance of customer satisfaction in this role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, such as dealing with an emergency call-out or a difficult customer. Practise how you would handle these scenarios to demonstrate your problem-solving skills.
✨Show Willingness to Learn
Continuous training is part of the job, so express your eagerness to learn and develop professionally. Mention any recent training or courses you've taken that relate to the role.
