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For Companies At a Glance
- Tasks: Manage customer payments, promote products, and generate new leads.
- Company: Join Mutual, a family-run finance company with over 100 years of experience.
- Benefits: Enjoy flexible hours, performance bonuses, and the chance to work independently.
- Why this job: Great for social butterflies who love helping others and want to run their own mini-business.
- Qualifications: Must have a driving licence and access to a car; no prior experience needed.
- Other info: Perfect for high school and college students looking for part-time work.
The predicted salary is between 18200 - 18200 £ per year.
Customer Representative
- Permanent flexible hours
- Pay: £14.50 per hour with additional performance related bonuses
- Hours: 25 hours per week
- Location: Doncaster (Field Based)
Permanent employedfield-based role managing a Home Collected consumer credit. Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated. No previous experience required, must be able…
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Customer Representative employer: Mutual Clothing & Supply Company Ltd
Contact Detail:
Mutual Clothing & Supply Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative
✨Tip Number 1
Familiarise yourself with the home collected consumer credit industry. Understanding how it works and the challenges customers face will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills by role-playing scenarios where you interact with customers. This will boost your confidence and prepare you for the one-to-one interactions that are key in this role.
✨Tip Number 3
Highlight your self-motivation and planning skills in conversations with recruiters. Share examples of how you've successfully managed tasks independently, as this aligns with the job's requirements.
✨Tip Number 4
Network with current or former employees of Mutual if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Customer Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Representative position. Tailor your application to highlight how your skills align with these requirements.
Highlight Relevant Skills: Emphasise your people skills, self-motivation, and ability to build relationships in your CV and cover letter. Provide examples of how you've demonstrated these skills in previous roles or situations.
Show Enthusiasm for the Company: Research Mutual and mention their values and traditions in your application. Express why you want to work for a family company with a long history in consumer finance, and how you can contribute to their mission.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mutual Clothing & Supply Company Ltd
✨Showcase Your People Skills
As a Customer Representative, strong communication and interpersonal skills are key. Be prepared to share examples of how you've successfully interacted with customers or resolved conflicts in the past, even if it's from previous roles or experiences.
✨Demonstrate Self-Motivation
Since this role requires a proactive approach, highlight instances where you've taken initiative or worked independently. Discuss how you manage your time and tasks effectively, as this will show that you're ready to run your own 'small business' within the role.
✨Understand the Company Values
Familiarise yourself with Mutual's history and values. During the interview, express how your personal values align with theirs, especially their commitment to customer service and community support. This shows genuine interest and helps you stand out.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think about potential scenarios you might face as a Customer Representative and how you would handle them. This preparation will help you respond confidently during the interview.
