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For Companies At a Glance
- Tasks: Manage sales enquiries and build relationships with customers to sell stylish retirement properties.
- Company: Join Audley Group, known for enhancing retirement living with exceptional service and facilities.
- Benefits: Enjoy commission schemes, employee discounts, healthcare plans, and 25 days holiday plus bank holidays.
- Why this job: Be part of a transformative retirement experience while developing your sales skills in a supportive environment.
- Qualifications: Previous sales experience is essential; excellent communication and customer service skills are a must.
- Other info: Full training provided, with opportunities for career growth within the Audley Group.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it.
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This is a sales role where you'll be selling not just a property, but also a type of retirement that can offer people a whole new lease of life.
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Key responsibilities:
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- To overall manage the sales enquiries, reporting on volume and timelines of current enquiry status.
- To engage in purchasing customers and continue a professional relationship that is informative and helpful.
- To generate new appointments from an existing database via organised outbound calls.
- To provide information to new and interested customers from an ‘off plan’ visual and provide in-property viewings.
- To support events for potential new customers that are being introduced and engaged into the brand.
- To support manage the sales environment including the sales office and sales suites to ensure they are presentable and fit for impromptu and scheduled customer interest.
- To manage sales enquiries via telephone, internet leads, walk-in’s and scheduled/impromptu appointments.
- To present the brand to all enquiries in an informed manner, providing information and following a next steps sales programme to optimise progressive interest.
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Required skills and experience
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- Previous sales and face to face customer service experience is essential
- Experience in retirement selling preferable.
- Excellent communication skills and telephone manner
- Proven experience of high customer service.
- Experience of being in a role that is results driven and measured.
- The ability to work accurately whilst under pressure in a target orientated environment
- Computer literate
- A team player with excellent organisational skills
- A good knowledge of the local area
- You must hold a full UK/EU driving licence and have access to your own transport
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Why you would like to work here
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Working with Audley is a long-term career prospect, because we develop our sites in phases, and resell apartments when they become available. We'll help you develop, too, with sales training throughout your career, including a management development programme. What’s more, there are wider opportunities throughout the Audley Group, including with our sister brand, Audley Villages.
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- Incentive plans
- Commission Scheme
- Membership to our employee discount portal with access to discounts at all major retailers.
- Membership to our Healthcare cash plan scheme
- Pension Scheme
- 25 days holiday plus 8 Bank Holidays
- Saturday working on a rota basis
- Audley Academy full sales training provided
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Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’
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AV_CHP
Sales Consultant employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with the retirement living sector. Understanding the unique selling points of Mayfield and Audley Villages will help you engage potential customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Network within the local community. Attend events or join groups related to retirement living to build connections and gain insights into what potential customers are looking for in a retirement experience.
✨Tip Number 3
Practice your communication skills. Since this role requires excellent customer service, consider role-playing scenarios with friends or family to enhance your ability to engage with clients confidently.
✨Tip Number 4
Prepare to discuss your previous sales experiences. Be ready to share specific examples of how you've successfully managed customer relationships and met sales targets in past roles, as this will showcase your suitability for the position.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Emphasise any previous roles where you engaged with clients face-to-face, especially in a retirement or property context.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing the lives of others through sales. Mention specific examples of how you've successfully managed customer relationships and generated new business in past roles.
Showcase Communication Skills: Since excellent communication is key for this role, consider including a brief section in your application that demonstrates your ability to convey information clearly and effectively, perhaps through a short anecdote or achievement.
Highlight Local Knowledge: If you have a good understanding of the local area, make sure to mention it in your application. This can set you apart as a candidate who can connect with potential customers and understand their needs better.
How to prepare for a job interview at Audley Villages
✨Know the Product Inside Out
Familiarise yourself with the properties and services offered by Mayfield Villages and Audley Villages. Understand the unique selling points of the retirement lifestyle they provide, as this will help you convey enthusiasm and knowledge during the interview.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in face-to-face customer service. Be ready to share specific examples of how you've successfully engaged customers and closed sales, especially in a results-driven environment.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider role-playing common sales scenarios to demonstrate your ability to engage with potential customers effectively.
✨Research the Local Area
Having a good knowledge of the local area will be beneficial. Research local amenities, attractions, and community services that could enhance the retirement experience for potential customers, and be prepared to discuss these during your interview.
