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- Tasks: Support our Hereford depot with order processing and customer queries.
- Company: Join Cotteswold Dairy, a leading family-owned dairy since 1938.
- Benefits: Enjoy competitive pay, holiday allowance, and potential for permanent roles.
- Why this job: Make an immediate impact during an exciting IT transition in a supportive team.
- Qualifications: Experience in customer service or office admin; strong IT skills required.
- Other info: Flexible working hours with some Saturday shifts; great team culture.
The predicted salary is between 24000 - 36000 £ per year.
?? ?? Temporary Office Administrator Hereford Depot ?? Location: Hereford ?? Hours: 40 hours/week (Monday to Friday + some Saturdays) ??? Contract: Initial 3-month temporary role, with potential to extend or become permanent Are you organised, customer-focused, and ready to make an impact? Cotteswold Dairy one of the UKs leading independent, family-owned dairies is looking for a detail-driven Office Administrator to support our Hereford depot. This temporary opportunity comes at an exciting time as we transition to a new computer system, and you\’ll play a vital role in helping us get it right. Whether you\’re processing orders, answering queries, or supporting our credit control efforts, your work will directly impact our customers and internal teams making you a valued member of Team Cotteswold . ? Why Join Us? Immediate Impact: Help deliver a smooth IT system transition by assisting with key admin tasks and customer support. Team-Focused Environment: Join a dedicated group that values empathy, collaboration, and high standards. Growth Potential: While this is initially a 3-month role, it may lead to extended or even permanent opportunities. ?? What Youll Be Doing Inputting and checking customer orders via phone, email, and fax Supporting the team with general administration tasks during system changeover Assisting with credit control: allocating payments, chasing outstanding balances, and managing customer accounts Responding to delivery queries and helping to ensure seamless service Verifying cash payments and assisting with invoice distribution ? What Were Looking For Proven experience in customer service or office administration Confident, professional communicator with a friendly telephone manner Accurate data entry and good IT skills (especially MS Excel, Word, and Outlook) Highly organised and calm under pressure able to juggle multiple priorities A flexible team player with a can-do attitude and a willingness to support others ?? Working Pattern Five shifts per week Monday to Friday, approx. 08:30 17:00 Some Saturday working required; where Saturday is worked a day off in the week is provided Bank Holidays worked on a rotating basis ?? Join Team Cotteswold This is your chance to be part of a company that champions local communities, quality products, and first-class service. If youre ready to lend your admin and customer service skills to a hardworking and supportive team, apply today and be part of something meaningful. About The Company Established in 1938 , Cotteswold Dairy is one of the UKs leading independent family-owned dairies. We support local farmers and communities by delivering the freshest, finest quality products and first-class customer service. Team Cotteswold: At Cotteswold Dairy we recognise that we will achieve far greater success working as a team, with empathetic people management and valuing each other, our staff and our customers. The aim of Team Cotteswold is to give a disciplined and determined effort to value everyone and everything and as a consequence make the Company the first preference for employees and customers alike over the long term. The Team Cotteswold Purpose: Being at the heart of a responsible and sustainable dairy community Benefits: Competitive salary with opportunities for growth and advancement. Holiday pro-rated based on 22 days plus bank holiday allowance. TPBN1_UKTJ
Office Administrator employer: Cotteswold Dairy Ltd
Contact Detail:
Cotteswold Dairy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Familiarise yourself with Cotteswold Dairy's values and mission. Understanding their commitment to local communities and quality service will help you align your responses during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Brush up on your IT skills, especially in MS Excel, Word, and Outlook. Since the role involves supporting a system changeover, demonstrating your proficiency in these tools can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple priorities in previous roles. Being able to share specific instances where you've remained organised and calm under pressure will highlight your suitability for this fast-paced environment.
✨Tip Number 4
Showcase your customer service experience by preparing anecdotes that illustrate your communication skills and ability to resolve queries effectively. This will demonstrate your readiness to contribute positively to Team Cotteswold.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and office administration. Emphasise your organisational skills and ability to handle multiple priorities, as these are key for the Office Administrator role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills align with the responsibilities listed in the job description, such as your experience with data entry and customer communication.
Highlight IT Skills: Since the role involves transitioning to a new computer system, be sure to mention your proficiency in MS Excel, Word, and Outlook. Provide examples of how you've used these tools effectively in previous roles.
Show Your Team Spirit: Cotteswold Dairy values teamwork, so include examples of how you've successfully collaborated with others in past positions. Highlight your flexible attitude and willingness to support colleagues during busy periods.
How to prepare for a job interview at Cotteswold Dairy Ltd
✨Showcase Your Organisational Skills
As an Office Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the demands of the role.
✨Emphasise Customer Service Experience
Since the role involves direct interaction with customers, highlight your previous customer service roles. Share specific instances where you resolved issues or improved customer satisfaction, showcasing your friendly and professional communication style.
✨Familiarise Yourself with IT Systems
Given that the company is transitioning to a new computer system, it’s beneficial to show your adaptability with technology. Brush up on your skills in MS Excel, Word, and Outlook, and be ready to discuss how you've used these tools effectively in past roles.
✨Demonstrate Team Spirit
Cotteswold Dairy values teamwork, so be prepared to discuss how you’ve collaborated with others in previous positions. Share examples that illustrate your flexibility and willingness to support your colleagues, especially during busy periods.
