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For Companies At a Glance
- Tasks: Welcome customers and create a vibrant atmosphere while serving food and drinks.
- Company: Join Grosvenor Casinos, the UK's most loved casinos, at the heart of community fun.
- Benefits: Enjoy £12.21 per hour, tips, paid breaks, 28 days holiday, and more perks!
- Why this job: Be part of an exciting growth journey in a fun, engaging environment with great team spirit.
- Qualifications: Bring your personality and smile; we’ll teach you everything else you need to know.
- Other info: Must be 18+ and flexible for night shifts and weekends.
Company Description
Join Us at Grosvenor Casinos
At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong.
Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth – to become the UK\’s most loved casinos.
Benefits
- Hourly pay rate of £12.21
- Tips: Receive a share of uncapped tips
- Premium Pay Night Allowance: An additional £1 per hour after midnight
- Paid breaks
- Holiday Entitlement: 28 days of holiday to relax and recharge (Based on full time contracts)
- Legal & General Pension Scheme: We contribute 3% to your pension.
- Life Insurance: Coverage provided for peace of mind
- Long Service Awards: Celebrate your career milestones with us
- Online learning: Access supplementary online courses to enhance your skills
- Uniform: We provide a free team uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discounts
Job Description
As a Food & Beverage Host, you’ll be at the heart of our hospitality experience – welcoming guests with warmth, energy, and a genuine smile. You’ll play a key role in creating a vibrant and enjoyable atmosphere, ensuring every customer feels valued from the moment they arrive.
Whether it’s preparing drinks and snacks, or maintaining a clean and inviting environment, you’ll be hands‑on in delivering exceptional service.
Qualifications
If you’re ready for a new challenge in a fast‑paced, fun, and supportive environment – where your personality and passion for people matter most – we’d love to hear from you.
Experience in food and beverage is a bonus, but not essential. What really counts is your enthusiasm, reliability, and ability to make every guest feel special.
Additional Information
Be Part of What’s Next
If you\’re looking for more than just a job – if you want to be part of a team that values passion, performance and care – we’d love to hear from you.
We’re building something special at Grosvenor Casinos. Join us and be part of it.
We’re for Everyone
At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
This is a permanent, full time position (40 hours per week).
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Food & Beverage Host employer: The Rank Group
Contact Detail:
The Rank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host
✨Tip Number 1
Familiarise yourself with the food and drink offerings at Grosvenor Casinos. Knowing the menu inside out will help you engage with customers confidently and show your enthusiasm for the role.
✨Tip Number 2
Showcase your personality during any interactions, whether in person or over the phone. A warm smile and a friendly attitude can make a lasting impression on hiring managers.
✨Tip Number 3
Highlight your flexibility in working hours, especially for night shifts and weekends. This is crucial for a role like Food & Beverage Host, where peak times often fall outside regular hours.
✨Tip Number 4
Research the company culture at Grosvenor Casinos. Understanding their values and mission will help you align your responses during interviews and demonstrate that you're a great fit for the team.
We think you need these skills to ace Food & Beverage Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Grosvenor Casinos is looking for in a Food & Beverage Host. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service or hospitality. Use specific examples that demonstrate your ability to create a welcoming atmosphere and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Grosvenor Casinos and how you can contribute to their mission of becoming the UK's most loved casinos.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at The Rank Group
✨Show Your Personality
As a Food & Beverage Host, your personality is key! Make sure to let your true self shine during the interview. Smile, be friendly, and engage with the interviewer as if they were a customer.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at Grosvenor Casinos. Being able to discuss the menu confidently will show that you're serious about the role and ready to provide excellent service.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Highlight how you handled difficult situations or went above and beyond for customers, as this is crucial for the role.
✨Be Ready for Flexibility Questions
Since the job requires working nights and weekends, be prepared to discuss your availability. Show that you're flexible and willing to adapt to the needs of the business, which will make you a more attractive candidate.
