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- Tasks: Be the first point of contact for reported crimes and provide support to victims.
- Company: Join Devon & Cornwall Police, dedicated to community safety and support.
- Benefits: Enjoy a competitive salary, generous leave, and access to discounts and wellbeing services.
- Why this job: Make a real difference in your community while gaining valuable skills and experience.
- Qualifications: Strong customer focus, excellent communication skills, and basic IT knowledge required.
- Other info: Initial training includes a three-week induction at Police Headquarters in Exeter.
The predicted salary is between 26106 - 28653 £ per year.
Police Enquiry Officer
Location: Newton Abbot
Salary: Starts at £26,106 rising by yearly increments to a maximum of £28,653 per annum
Hours per week: 15
Would you like to support your community with contacting the Police? Do you want to support victims and enable crimes to be reported? If so, apply to be one of many new Police Enquiry Officers across Devon and Cornwall we are recruiting.
The role incl…
Police Enquiry Officer employer: Devon & Cornwall Police
Contact Detail:
Devon & Cornwall Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Police Enquiry Officer
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the specific challenges faced by residents in Newton Abbot will help you connect better with the public and demonstrate your commitment to supporting them.
✨Tip Number 2
Brush up on your conflict resolution skills. Since you'll be dealing with victims and witnesses, showcasing your ability to handle difficult situations calmly and effectively can set you apart from other candidates.
✨Tip Number 3
Get comfortable with IT systems. As the role requires using multiple bespoke IT systems, having a good grasp of technology will not only help you during training but also show your readiness for the job.
✨Tip Number 4
Network with current or former Police Enquiry Officers if possible. They can provide valuable insights into the role and the application process, which can help you tailor your approach when applying.
We think you need these skills to ace Police Enquiry Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Police Enquiry Officer. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, conflict resolution, or community support. Use specific examples to demonstrate your communication skills and ability to work under pressure.
Showcase IT Skills: Mention your proficiency with Microsoft Outlook and Word, as well as any experience with bespoke IT systems. If you have examples of how you've used technology to improve processes or communication, include those.
Express Your Commitment: Convey your dedication to supporting the community and working within a team. Discuss your willingness to undergo training and adapt to the demands of the role, including travel for training purposes.
How to prepare for a job interview at Devon & Cornwall Police
✨Show Your Customer Focus
As a Police Enquiry Officer, you'll be the first point of contact for the public. Highlight your customer service experience and how you've effectively dealt with enquiries or complaints in the past.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Prepare examples of how you've handled conflict or difficult conversations, showcasing your ability to remain calm and supportive under pressure.
✨Emphasise Teamwork
This position requires effective collaboration with colleagues and partner agencies. Be ready to discuss your experiences working in teams and how you contribute to a positive team environment.
✨Familiarise Yourself with IT Systems
Knowledge of Microsoft Outlook and Word is essential, along with the ability to use bespoke IT systems. Brush up on your IT skills and be prepared to discuss any relevant experience you have with similar systems.
