Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a D365 CE Consultant, configuring and customising solutions for clients.
- Company: We are a dynamic consultancy focused on enhancing customer engagement through innovative tech solutions.
- Benefits: Enjoy flexible remote work options and opportunities for professional development.
- Why this job: Make a real impact by improving customer experiences while collaborating with talented professionals.
- Qualifications: Experience with Microsoft Dynamics 365 CE and strong technical skills in JavaScript, C#, and .NET required.
- Other info: Ideal for tech-savvy individuals eager to grow in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
D365 CE Consultant
Location: Winchester/Remote
Job Summary
Our clients are seeking an experienced Microsoft Dynamics 365 Customer Engagement (D365 CE) Consultant to join their team. The ideal candidate will have a strong background in configuring, customising, and implementing Dynamics 365 CE solutions, with a solid understanding of customer relationship management (CRM) processes and best practices. You will work closely with stakeholders to translate business requirements into technical solutions that drive operational efficiency and enhance customer experience.
Key Responsibilities
- Work with clients to gather and analyse business requirements and translate them into D365 CE solutions
- Configure and customise D365 CE applications including Sales, Customer Service, Field Service, and Marketing modules
- Develop and implement workflows, plugins, Power Automate flows, and integrations with other systems
- Participate in the full software development lifecycle including requirements gathering, design, development, testing, deployment, and support
- Provide training and support to end-users and stakeholders
- Collaborate with cross-functional teams including developers, architects, and project managers to deliver high-quality solutions
- Stay up to date with Microsoft’s product roadmap and make recommendations on improvements and best practices
Required Qualifications
- Proven experience implementing and supporting Microsoft Dynamics 365 CE/CRM solutions
- Strong knowledge of D365 CE modules: Sales, Customer Service, Marketing, Field Service
- Experience with Power Platform (Power Apps, Power Automate, Power BI)
- Understanding of Dynamics 365 security model, data model, and integration capabilities
- Proficiency in using JavaScript, C#, .NET, and Web Services (REST/OData) for D365 custom development
- Excellent communication, problem-solving, and analytical skills
- Microsoft certifications in Dynamics 365 (e.g., MB-210, MB-220, MB-240) are highly desirable
Preferred Qualifications
- Experience with Azure services and DevOps pipelines
- Familiarity with Agile/Scrum methodologies
- Prior consulting experience with client-facing roles
D365 CE Consultant employer: Shaw Daniels Solutions
Contact Detail:
Shaw Daniels Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Consultant
✨Tip Number 1
Make sure to showcase your hands-on experience with D365 CE during networking events or meetups. Engaging with professionals in the field can lead to valuable connections and insights about job openings.
✨Tip Number 2
Join online forums and communities focused on Microsoft Dynamics 365. Participating in discussions can help you stay updated on industry trends and may even lead to job referrals from fellow members.
✨Tip Number 3
Consider reaching out directly to current D365 CE Consultants on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like theirs, as personal insights can be incredibly helpful.
✨Tip Number 4
Stay informed about the latest updates and features in Microsoft Dynamics 365. Being knowledgeable about new functionalities can set you apart during interviews and demonstrate your commitment to continuous learning.
We think you need these skills to ace D365 CE Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 CE and relevant modules. Emphasise your skills in configuring, customising, and implementing D365 CE solutions, as well as any certifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs and provide examples of past projects where you've successfully implemented D365 CE solutions.
Showcase Technical Skills: In your application, clearly outline your technical skills related to D365 CE, Power Platform, and programming languages like JavaScript and C#. Mention any experience with Azure services and DevOps if applicable.
Highlight Communication Skills: Since the role involves working closely with stakeholders, emphasise your communication and problem-solving skills. Provide examples of how you've effectively collaborated with cross-functional teams in previous roles.
How to prepare for a job interview at Shaw Daniels Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Dynamics 365 CE, especially the specific modules mentioned in the job description. Highlight any projects where you configured or customised D365 CE solutions, and be ready to provide examples of how you translated business requirements into technical solutions.
✨Demonstrate Problem-Solving Abilities
During the interview, expect to face scenario-based questions that assess your problem-solving skills. Think about past challenges you've encountered while implementing D365 CE solutions and how you overcame them. This will show your analytical skills and ability to think on your feet.
✨Communicate Effectively
Excellent communication is key for a D365 CE Consultant. Practice articulating complex technical concepts in a way that non-technical stakeholders can understand. This will demonstrate your ability to collaborate with cross-functional teams and provide training to end-users.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest updates in Microsoft’s product roadmap and be ready to discuss how these changes could impact the role. Showing that you are proactive about staying informed will reflect positively on your commitment to continuous learning and improvement.
