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- Tasks: Lead user research to enhance fintech travel experiences and drive product direction.
- Company: Join a fast-growing fintech platform revolutionising travel booking and payments.
- Benefits: Enjoy a competitive salary, hybrid work model, and exciting travel perks.
- Why this job: Make a real impact on user experiences while collaborating with diverse teams.
- Qualifications: 4-6+ years in UX research, strong communication skills, and a strategic mindset required.
- Other info: Opportunity to shape research culture and work with innovative tools.
The predicted salary is between 43200 - 60000 £ per year.
We\’re a fast-growing fintech travel platform helping people book smarter, pay flexibly, and unlock rewards. We\’re looking for a UX Researcher to uncover deep user insights and turn them into meaningful product direction.
What we offer:
• Salary up to £60,000 + up to 10% bonus
• Hybrid Model (2-day onsite in Manchester office)
What You’ll Do
- Lead end-to-end research across fintech and travel journeys
- Champion continuous discovery and user-centred design
- Run qualitative and quantitative studies: interviews, surveys, usability tests, and more
- Translate findings into clear, actionable insights
- Collaborate with product, design, and data teams
- Build research frameworks and help scale research culture
What You Bring
- 4–6+ years of UX research experience (ideally in fintech, travel, or B2C)
- Strong mixed-methods toolkit and strategic mindset
- Confident working independently across teams
- Skilled storyteller and clear communicator
- Experience with tools like Lookback, Maze, Dovetail, etc.
- Bonus: You\’ve set up research ops or driven research maturity
Why Join Us
- Work at the intersection of fintech and travel
- Shape real experiences for users around the world
- Competitive pay, flexible work, travel perks, and more
Does this sound like an opportunity you\’re interested in? Please apply to find out more!
User Experience Researcher employer: KE Technology
Contact Detail:
KE Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Experience Researcher
✨Tip Number 1
Familiarise yourself with the latest trends in fintech and travel. Understanding the current landscape will help you speak confidently about how your research can impact our platform.
✨Tip Number 2
Prepare to discuss specific examples of your past research projects. Highlight how your insights led to actionable changes, especially in B2C environments, as this aligns closely with what we value.
✨Tip Number 3
Showcase your storytelling skills during discussions. Being able to communicate complex findings in a clear and engaging way is crucial for collaborating with our product and design teams.
✨Tip Number 4
If you have experience with research operations or scaling research culture, be sure to mention it. This could set you apart from other candidates and demonstrate your strategic mindset.
We think you need these skills to ace User Experience Researcher
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a User Experience Researcher in a fintech travel platform. Familiarise yourself with the specific skills and experiences they are looking for, such as mixed-methods research and collaboration with product and design teams.
Tailor Your CV: Customise your CV to highlight relevant experience in UX research, particularly in fintech or travel. Emphasise your ability to conduct qualitative and quantitative studies, and showcase any tools you have used like Lookback or Maze.
Craft a Compelling Cover Letter: Write a cover letter that tells your story as a UX researcher. Explain why you are passionate about user-centred design and how your background aligns with the company's mission to help people book smarter and pay flexibly.
Showcase Your Work: If possible, include a portfolio or case studies that demonstrate your research process and the impact of your findings. Highlight any projects where you translated insights into actionable product direction, as this will resonate well with the hiring team.
How to prepare for a job interview at KE Technology
✨Showcase Your Research Skills
Prepare to discuss your previous UX research projects in detail. Highlight your experience with both qualitative and quantitative methods, and be ready to explain how you translated findings into actionable insights.
✨Understand the Fintech and Travel Landscape
Familiarise yourself with current trends and challenges in the fintech and travel sectors. This knowledge will help you demonstrate your understanding of the industry and how it relates to user experience.
✨Be a Storyteller
Practice articulating your research findings as compelling stories. Use clear examples to illustrate how your insights have influenced product direction and improved user experiences in past roles.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company's research culture and how they integrate user feedback into their product development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
