Retail Sales Assistant

Retail Sales Assistant

Scotland Part-Time 12000 - 18000 Β£ / year (est.) No home office possible
D

At a Glance

  • Tasks: Assist customers in finding their perfect mattress and provide exceptional service.
  • Company: Join Dreams, the UK's most loved bed retailer, making bedtimes better since 1985.
  • Benefits: Enjoy competitive salary, uncapped commission, discounts, and wellness support.
  • Why this job: Be part of a fun team, learn about sleep, and help customers find their dream beds.
  • Qualifications: No sales experience needed, just a positive attitude and willingness to learn.
  • Other info: Flexible hours with opportunities for extra earnings on weekends and bank holidays.

The predicted salary is between 12000 - 18000 Β£ per year.

About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs. With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you. Dreams. Love your job. In your dream role, you`ll receive: – Competitive salary: Β£15,000 achievable on target earnings – Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives. – Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping. – Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans. – Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows. – Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling. – New in 2024 – enhanced maternity & paternity pay The job: Working as part of our Retail team in our new store opening in Kilmarnock for 20 hours a week, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases. Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day – Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit. – Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences. – Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it! – Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays. This is the type of person we`re dreaming of: – People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers. – Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues. – Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets. – Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected. – Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert. – Flexible: You`ll need to be able to commit to working 20 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays. On these busy days, you`ll have the opportunity earn even more commission! TPBN1_UKTJ

Retail Sales Assistant employer: Dreams Ltd

At Dreams, we pride ourselves on creating a vibrant and supportive work environment where our team members are valued and encouraged to grow. As a Retail Sales Assistant in our new Kilmarnock store, you'll enjoy competitive pay, uncapped commission, and fantastic employee benefits, all while being part of a fun-loving team dedicated to making every customer's experience exceptional. With comprehensive training and development opportunities, plus a strong focus on wellbeing, Dreams is the perfect place for those passionate about helping others find their ideal sleep solution.
D

Contact Detail:

Dreams Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Sales Assistant

✨Tip Number 1

Familiarise yourself with Dreams' products and services. Understanding the different types of mattresses and sleep technology, like Sleepmatch, will help you engage customers effectively and demonstrate your passion for the role.

✨Tip Number 2

Showcase your people skills during any interactions. Whether it's in-store or at a networking event, practice building rapport with potential customers and colleagues to highlight your ability to connect with others.

✨Tip Number 3

Be prepared to discuss your motivation and determination to meet sales targets. Think of examples from past experiences where you've set goals and achieved them, as this will resonate well with the hiring team.

✨Tip Number 4

Demonstrate your willingness to learn by researching the latest trends in the bedding industry. Being knowledgeable about what’s new can set you apart and show that you're genuinely interested in becoming a Bed Expert.

We think you need these skills to ace Retail Sales Assistant

Customer Service Skills
Communication Skills
Sales Skills
Interpersonal Skills
Teamwork
Motivation and Determination
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Product Knowledge
Listening Skills
Flexibility
Curiosity and Willingness to Learn

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Sales Assistant role. Emphasise any customer service experience, communication skills, and your ability to work in a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role at Dreams. Mention specific aspects of the job description that excite you, such as becoming a Sleepmatch Master or creating an exceptional customer experience.

Showcase Your Personality: Since Dreams values a people-first approach, let your personality shine through in your application. Use a friendly and engaging tone to reflect your positive attitude and ability to bond with customers.

Highlight Your Willingness to Learn: Express your eagerness to learn and grow within the company. Mention any relevant training or courses you've taken, or your willingness to participate in Dreams' Beducation learning platform to enhance your skills.

How to prepare for a job interview at Dreams Ltd

✨Show Your Passion for Sleep

Since Dreams is all about making bedtimes better, express your enthusiasm for sleep and how it impacts well-being. Share any personal experiences or insights that highlight your love for the product and the importance of a good night's rest.

✨Demonstrate Excellent Communication Skills

As a Retail Sales Assistant, you'll need to connect with customers effectively. Practice active listening and be ready to showcase your ability to ask the right questions to understand customer needs during the interview.

✨Highlight Your Team Spirit

Dreams values teamwork, so be prepared to discuss examples of how you've worked collaboratively in previous roles. Emphasise your ability to contribute positively to a team environment and support your colleagues.

✨Prepare for Role-Playing Scenarios

You might be asked to role-play a customer interaction during the interview. Familiarise yourself with the Sleepmatch technology and think about how you would guide a customer through the mattress selection process to demonstrate your problem-solving skills.

Retail Sales Assistant
Dreams Ltd
D
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>