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For Companies At a Glance
- Tasks: Lead a vibrant team to create an unforgettable shopping experience.
- Company: Join New Look, a fun fashion brand with over 55 years of style history.
- Benefits: Enjoy a 40% staff discount and perks for friends and family.
- Why this job: Shape the future of fashion while inspiring a passionate team.
- Qualifications: Previous management experience and a love for fashion are essential.
- Other info: Be part of a supportive culture focused on development and success.
The predicted salary is between 28800 - 43200 £ per year.
Overview
New Look Belfast, Northern Ireland, United Kingdom
Store Manager
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values – we play to win, customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we\\\’re New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
It\\\’s a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Belfast York Gate team.
Responsibilities
- Lead and inspire a team to deliver great results through commerciality, collaboration, resilience and a customer-obsessed approach in a high street store.
- Shape the customer shopping journey by delivering a genuine, expressive shopping experience that helps customers show their individuality and style.
- Create and lead a team that supports one another, delivers results and enjoys the process.
- Be fully accountable for store performance by working with the Territory Leader to identify opportunities affecting KPI’s, customer service, team development and overall sales.
Qualifications & Skills
- Previous store/deputy management experience
- Proven ability to effectively lead and manage a team
- Identification as a New Look brand advocate
- History of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills for customer engagement and service
- Strong organizational skills for inventory management, stock control and replenishment
Benefits
Why New Look? The amazing people and fashion, plus development opportunities and benefits. Benefits & perks include:
- 40% staff discount for you and a loved one, and 25% off for up to 12 friends and family
- Access to hundreds of discounts via Runway rewards platform
- Contributory private pension
- Performance-related retail management bonus
- Family-friendly policies including enhanced maternity, paternity, adoption leave and shared parental leave
- Healthcare plan with money-back for medical care
- Cycle2Work scheme
- Life assurance from day one
- Partnership with Retail Trust and Fashion & Textile Children\\\’s Trust
Note: These benefits and perks are non-contractual and may be changed from time to time. We care about you and the planet and celebrate inclusion and diversity in everything we do.
We prioritise development and progression and offer flexible patterns where possible; please discuss any specific pattern needs during the application process. Please ensure your CV is in simple format (e.g., Microsoft Word) when applying.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
Industries
- Retail and Retail Apparel and Fashion
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Store Manager employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with New Look's values and culture. Understanding their commitment to being customer-obsessed and playing to win will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you inspired your team to achieve targets or improve customer experiences.
✨Tip Number 3
Research the latest fashion trends and how they relate to New Look's offerings. Being knowledgeable about current styles will demonstrate your passion for the brand and your ability to connect with customers.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal values align with theirs, especially focusing on being customer-obsessed and playing to win.
Tailor Your CV: Ensure your CV reflects your previous management experience, particularly in large stores. Emphasise your track record of leading teams and exceeding KPIs, as these are crucial for the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the New Look brand. Mention specific examples of how you've created a positive shopping experience in past roles.
Showcase Your Leadership Skills: In your application, provide examples of how you've inspired and developed teams in previous positions. Highlight your communication skills and ability to create a collaborative atmosphere.
How to prepare for a job interview at New Look
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your enthusiasm for the New Look brand and fashion in general. Share your personal style journey and how you connect with the brand's values of individuality and customer obsession.
✨Highlight Leadership Experience
Be prepared to discuss your previous management roles and how you've successfully led teams. Use specific examples to illustrate your ability to inspire and motivate others, as well as how you've achieved KPIs in past positions.
✨Demonstrate Customer Focus
Since the role is heavily centred around creating a customer-obsessed atmosphere, come equipped with examples of how you've enhanced customer experiences in previous roles. Show that you understand the importance of customer service in retail.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and commercial acumen. Think about challenges you've faced in store management and how you overcame them, particularly in relation to team dynamics and sales performance.
