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- Tasks: Make outbound calls to clients and organize hot tub services.
- Company: Join a rapidly growing luxury hot tub distributor with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, no evenings or weekends, and a bonus scheme.
- Why this job: Be part of a dynamic team that values excellent service and offers growth opportunities.
- Qualifications: Strong computer skills and a passion for customer service are essential.
- Other info: Free onsite parking and corporate discounts for staff, friends, and family.
The predicted salary is between 23800 - 24800 £ per year.
Description: Our client is a luxury hot tub distributor that has seen incredible growth over recent years. To ensure excellent customer service whilst continuing to grow, our client is looking for a great After Sales Advisor What’s in it for you / Benefits: • £23,800 – £24,800 per annum starting salary • 9am – 6pm Monday – Friday hours, no evenings or weekends. • 20 days annual leave, plus bank holidays • Company pension scheme • Free onsite parking • Commission / bonus scheme • Corporate discount on company stock for staff, friends & family Role Overview: As an After Sales Advisor, you'll be responsible for calling current clients to check on the product as well as working to get services for the hot tubs booked in. When selling services for the hot tubs, items such as chemicals and filters Commission will be earned on each service that is booked. Key Responsibilities: • Outbound calls to existing customers. • Organise hot tub services • Deliver excellent customer service, including product knowledge, practical advice, empathy and patience • Manage workload efficiently in a busy environment. • Conduct outbound calls to gain online reviews and promote servicing of hot tubs. • Perform any other duties as directed by the company, applicable to your skills and experience. Skills and Experience: • Excellent computer skills to enter data an…
Telesales Advisor employer: Proactive Staff
Contact Detail:
Proactive Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Advisor
✨Tip Number 1
Familiarize yourself with the luxury hot tub market. Understanding the products and services offered will help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Role-playing scenarios where you handle customer inquiries or objections can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Highlight any previous experience in customer service or sales during your conversations. Sharing specific examples of how you've successfully managed customer relationships can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the company. Research the company’s values and mission, and be ready to express why you want to be part of their team during your discussions.
We think you need these skills to ace Telesales Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Telesales Advisor position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Highlight Customer Service Skills: Since the role emphasizes excellent customer service, be sure to provide specific examples in your CV and cover letter that demonstrate your ability to deliver outstanding service and manage customer relationships effectively.
Showcase Sales Experience: If you have previous experience in sales or telesales, make it prominent in your application. Mention any achievements or targets you met, as this will show your capability to contribute to the company's growth.
Tailor Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in working for a luxury hot tub distributor and how your skills align with their needs.
How to prepare for a job interview at Proactive Staff
✨Show Your Product Knowledge
Make sure to familiarize yourself with the products and services offered by the company. Being able to discuss hot tubs, their maintenance, and related products like chemicals and filters will demonstrate your commitment and readiness for the role.
✨Emphasize Customer Service Skills
Since the role focuses on delivering excellent customer service, prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight your empathy and patience in these situations.
✨Practice Outbound Call Scenarios
Since you'll be making outbound calls, practice common scenarios you might encounter. This could include checking in with customers or promoting services. Being prepared will help you feel more confident during the interview.
✨Demonstrate Time Management Abilities
The job requires managing a busy workload efficiently. Be ready to discuss how you prioritize tasks and manage your time effectively, especially in high-pressure situations.
