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For Companies At a Glance
- Tasks: Join our team to serve delicious food and drinks while ensuring customer safety.
- Company: bp retail is a forward-thinking company aiming for net zero by 2050.
- Benefits: Enjoy 25% discount, flexible hours, paid holidays, and access to wellbeing services.
- Why this job: Be part of a collaborative team in a fast-paced environment with opportunities for career growth.
- Qualifications: Experience in food and beverage handling and a passion for customer service are essential.
- Other info: Receive training and support to develop your skills in a dynamic café setting.
Café Team Member
About bp retail
At the heart of customer facing roles, bp retail is at the forefront of the ever-changing market and supporting our customers with their every need. With our aim to be net zero by 2050 we are forward thinking and with that we have a new food for now offer in some of our Wild Bean Cafés.
You can find out more about bp retail here.
What we are looking for
An Individual with a passion for customer service and who is energised by working together as a collaborative team within a fast-paced retail environment. You will need some experience in food and beverage handling, and we are looking for someone with a true passion for food. You will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority. Including food safety, hygiene and allergen control.
- Serving our customers and operating the till
- Preparing and serving beverage and food items from our wild bean café
- Presenting perfectly crafted beverages that showcase our drinks offer
- Stock management – from taking deliveries, to replenishing the store and stock rotation
- Being proactive with supporting bp\’s many offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in the food for now café and all aspects of the store
What you will be rewarded with
- 25% discount on in store goods *exclusions apply
- Paid holiday
- Flexible hours
- Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
- Discounts with other businesses through Perks at Work
- Family leave
- The opportunity to progress your career
- Competitive pay rates
- Access to the Headspace app, Thrive wellbeing portal and Employee Assistance Programme
- Job security
- Pension scheme
- Share save scheme
How to apply
To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
Café Team Member employer: bp p.l.c
Contact Detail:
bp p.l.c Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Team Member
✨Tip Number 1
Familiarise yourself with bp's values and mission, especially their commitment to sustainability and customer service. This will help you align your answers during any interviews and show that you're genuinely interested in the company.
✨Tip Number 2
Highlight any previous experience in food and beverage handling during your conversations. Be ready to discuss specific examples of how you've ensured safety and hygiene in past roles, as this is crucial for the Café Team Member position.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of scenarios where you've gone above and beyond for a customer, as this will resonate well with bp's focus on customer satisfaction.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Since the role involves working closely with others in a fast-paced environment, be ready to share examples of how you've successfully worked as part of a team in the past.
We think you need these skills to ace Café Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Café Team Member at bp. Familiarise yourself with their focus on customer service, food safety, and teamwork.
Tailor Your CV: Highlight any relevant experience in food and beverage handling, customer service, or retail. Make sure to showcase your passion for food and teamwork in your CV.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at bp and how your skills align with their values.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure your CV is up-to-date and that you've included all necessary documents as specified in the job description.
How to prepare for a job interview at bp p.l.c
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with what bp retail is looking for.
✨Demonstrate Food and Beverage Knowledge
Since the role involves food and beverage handling, be prepared to discuss your experience in this area. Mention any relevant training or certifications you have, and show that you understand the importance of food safety and hygiene.
✨Emphasise Teamwork Skills
bp retail values collaboration, so highlight your ability to work well in a team. Share examples of successful teamwork from past experiences, and explain how you contribute positively to a fast-paced environment.
✨Prepare Questions About the Role
At the end of the interview, be ready to ask insightful questions about the Café Team Member position. This shows your genuine interest in the role and helps you understand more about the company culture and expectations.
