At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch client experiences and operational excellence.
- Company: Join Ralph Lauren, a global leader in premium lifestyle products with a rich heritage.
- Benefits: Enjoy competitive perks, discounts, and a culture that celebrates diversity and inclusion.
- Why this job: Be part of an iconic brand where your voice matters and career growth is encouraged.
- Qualifications: Seeking passionate leaders with experience in fast-paced environments and strong communication skills.
- Other info: Embrace a role that values your whole self and fosters a high-performance culture.
The predicted salary is between 43200 - 72000 £ per year.
Position Overview
WHAT WE OFFER
The opportunity to work for an iconic and unique lifestyle brand
Exciting career opportunities
Competitive benefits package and discounts
An environment where you can bring your whole self to work
Essential Duties & Responsibilities
WHAT YOU\’LL DO
People leadership
Create an inclusive working environment with a client-centric mindset
Through team management and visible presence ensures Ralph Lauren\’s standards are achieved
Unlock talent that supports career progression of the team
Drive high performance culture by holding the team accountable for agreed results
Commerciality
Deliver and maintain an elevated client experience within the store environment
Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
Develop and monitor key metrics that drive the business plan
Keep up to date with competitor activity
Operations
Manage inventory flow to minimise shrink loss through operational excellence
Lead floor recovery, ensuring price and size integrity
Manage and maintain a safe work environment for clients and employees by complying with all company policies and procedures
Experience, Skills & Knowledge
WHO YOU ARE
Energetic, passionate and results driven
Experienced leader having previously worked in a fast-paced environment
Excellent communication skills
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Department Manager employer: Ralph Lauren
Contact Detail:
Ralph Lauren Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager
✨Tip Number 1
Familiarise yourself with Ralph Lauren's brand values and culture. Understanding their commitment to inclusion and client-centric service will help you align your leadership style with their expectations.
✨Tip Number 2
Showcase your experience in managing teams in fast-paced environments during your interactions. Be ready to discuss specific examples of how you've driven performance and developed talent in previous roles.
✨Tip Number 3
Stay updated on the latest trends in retail and competitor activities. This knowledge will not only help you in interviews but also demonstrate your proactive approach to commerciality and client experience.
✨Tip Number 4
Prepare to discuss how you would implement Ralph Lauren’s selling culture in your team. Think about strategies that have worked for you in the past and how they can be adapted to fit the Ralph Lauren environment.
We think you need these skills to ace Department Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Ralph Lauren's commitment to inclusion and belonging. Reflect this understanding in your application by highlighting how you can contribute to a diverse and inclusive environment.
Tailor Your CV: Make sure your CV showcases your leadership experience and ability to drive results in a fast-paced environment. Use specific examples that demonstrate your skills in managing teams and delivering exceptional client experiences.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the brand and its products. Discuss how your values align with Ralph Lauren’s mission and how you can enhance their client-centric approach.
Highlight Relevant Achievements: When detailing your previous roles, focus on quantifiable achievements that relate to sales, team management, and operational excellence. This will help illustrate your capability to meet Ralph Lauren's high standards.
How to prepare for a job interview at Ralph Lauren
✨Showcase Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on creating inclusive environments and driving performance.
✨Understand the Brand
Familiarise yourself with Ralph Lauren's history, values, and product lines. Being able to discuss the brand's identity and how it aligns with your personal values will show your genuine interest in the company.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and client-centric mindset. Think of scenarios where you've had to handle difficult situations or improve customer experiences, and be ready to share those stories.
✨Know Your Metrics
Since the role involves monitoring key performance metrics, brush up on relevant retail KPIs. Be prepared to discuss how you have used data to drive sales and improve operational efficiency in previous roles.