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For Companies At a Glance
- Tasks: Guide sellers through their property sale journey and ensure compliance.
- Company: Join a high-growth property business in the heart of London.
- Benefits: Enjoy a competitive salary and be part of a supportive team.
- Why this job: Perfect for organised communicators who thrive in fast-paced environments.
- Qualifications: Experience in property customer service or admin is essential.
- Other info: Office-based role with opportunities for professional growth.
The predicted salary is between 24000 - 28000 £ per year.
🌟 Community & Building Manager 🌟
📍 Camden & Bermondsey
⏰ Monday – Friday, 9am – 6pm
💼 Full-time
💰 £35,000
Do you love creating memorable experiences, building relationships, and making people feel at home?
Are you someone who can think on your feet, solve problems quickly, and keep things running smoothly with a smile?
Swoop Recruitment is proud to partner with a prestigious London-based co-living company that’s redefining modern luxury living. We’re on the lookout for a Community & Building Manager – a people-first professional who will be the friendly, reliable face of two boutique co-living sites (c. 60 apartments total) across Camden and Bermondsey.
🔑 The Role: What You’ll Be Doing
This is a hands-on, resident-facing role that blends hospitality, community, and property care. No two days will be the same; you’ll move between beautiful sites and become the go-to person for tenants.
A typical week might include:
- Building Care: Carrying out checks, making sure contractors and cleaners deliver high standards, and ensuring everything is running smoothly.
- Resident Experience: Being present onsite, approachable, and available – solving day-to-day issues quickly and professionally.
- Community Building: Organising quarterly resident events with your own creative spin to bring tenants together and cultivate a sense of community.
- Agility: Supporting lettings with viewings when needed, and handling unexpected challenges with confidence.
- Flexibility: Splitting time between Camden (2 days), Bermondsey (2 days), and weekly inspections elsewhere in the portfolio (1 day).
✔️ What We’re Looking For
You don’t need previous property management experience – this role is perfect for someone from a hospitality, events, property, or customer service background who loves working with people and takes pride in making things happen.
We’d love to hear from you if you are:
- Well-spoken, engaging, and naturally personable.
- Reliable, organised, and comfortable working independently.
- Confident solving problems and thinking on your feet.
- Creative, with ideas for fun, engaging community events.
- Happy to move between sites and adapt to a fast-paced environment.
💡 Why Join This Team?
- 🚀 Career Progression – Training, upskilling, and long-term career opportunities.
- 💼 Prestige Brand – Work for a premium co-living company setting new standards in London.
- 👥 Community Impact – Play a key role in creating vibrant, connected communities.
- 🌍 Variety & Autonomy – A dynamic role where you’re trusted to make an impact every day.
✨ If you’re passionate about people, thrive in dynamic environments, and want to be part of a forward-thinking co-living brand, this could be the perfect role for you.
Customer Care Representative employer: Swoop Recruitment
Contact Detail:
Swoop Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Representative
✨Tip Number 1
Familiarise yourself with the property market and current trends in London. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the industry.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be the first point of contact for sellers, being articulate and confident will set you apart from other candidates.
✨Tip Number 3
Get comfortable with property portals like Rightmove and Zoopla. Understanding how these platforms work will give you an edge when discussing your experience and familiarity with the tools used in the role.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in previous roles. This will highlight your ability to handle the high volume of activity expected in this position.
We think you need these skills to ace Customer Care Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property administration, customer care, or compliance. Use specific examples that demonstrate your skills in communication and organisation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your experience with property sales support and how you can contribute to their team.
Highlight Relevant Skills: In your application, emphasise your familiarity with property portals like Rightmove and Zoopla, as well as any experience with CRM systems and AML procedures. This will show you understand the industry.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Swoop Recruitment
✨Showcase Your Customer Care Experience
Make sure to highlight your previous experience in property administration or customer care. Be ready to discuss specific examples where you successfully guided clients through a process, as this will demonstrate your ability to handle the responsibilities of the role.
✨Demonstrate Organisational Skills
Since the role requires strong organisational skills, prepare to talk about how you manage multiple tasks and keep track of important documents. You could mention any tools or methods you use to stay organised, which will show that you can handle the high volume of activity expected.
✨Familiarity with Property Portals
Brush up on your knowledge of property portals like Rightmove and Zoopla. Being able to discuss how you've used these platforms in the past will give you an edge, as it shows you're already familiar with the tools necessary for the job.
✨Prepare for Compliance Questions
Since compliance is a key part of the role, be prepared to answer questions about Anti-Money Laundering (AML) checks and other compliance standards. Showing that you understand these processes will reassure the interviewer of your capability to maintain the required standards.
